- Robert Half Technology (Palmer, MA)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Palmer, Massachusetts. This long-term contract position involves providing ... applications. The role requires a proactive individual who can address technical issues effectively while maintaining strong communication with various departments… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated ... areas for improvement within systems or processes. + Provide mentoring and technical guidance to Tier 1 staff to improve first-call resolution rates. Requirements… more
- Robert Half Technology (Madison, WI)
- Description Overview The Senior Help Desk Technician provides advanced technical support to end users across a mixed remote and on-site environment. This ... Key Responsibilities * Serve as the primary escalation point for complex technical issues across desktops, laptops, mobile devices, printers, and core business… more
- Quanta Services (Aurora, CO)
- …Information Technology or a combination of relevant experience + 3+ years of previous help desk or technical support experience, preferred What You'll Get ... management on affected systems. + Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution, and follow-up steps,… more
- Robert Half Technology (New Britain, CT)
- Description We are looking for an experienced Help Desk Analyst I to join our team in New Britain, Connecticut. In this role, you will provide technical ... skills and grow within the organization. Responsibilities: * Diagnose and resolve technical issues related to hardware, software, and networks. * Research and… more
- TekSynap (Bethesda, MD)
- …across classified environments, contribute to enterprise transformation, and help implement next-generation capabilities aligned with ODNI's modernization ... an application, please contact ###@teksynap.com for assistance. **Job Locations** _US-MD-Bethesda_ **ID** _2025-8664_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- Insight Global (Bellevue, WA)
- Job Description 1. Technical Support: Provide second-level technical support to end-users via phone, email, or in-person. 2. Issue Resolution: Troubleshoot and ... downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support… more
- BelovED Community & Empowerment Academy Charter Sc (Jersey City, NJ)
- Job Summary: As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational ... technology infrastructure. This position will be responsible for providing technical support to students, teachers, and staff and helping create a conducive learning… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical...3 to 5 years in IT support or related help desk environments * Education: High School… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more