- Nightwing (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of problems.… more
- TEKsystems (Saratoga Springs, NY)
- …Hardware Troubleshooting + Software Troubleshooting + Customer service / End user support + Help desk support + Crestron experience is a preferred skill! AUDIO ... Our client is looking for an AV Technical Support Engineer to join their team in...role will be a combination of in house service desk support and AV field support. Ideal applicants will… more
- General Dynamics Information Technology (Las Cruces, NM)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,IT System Administration,Service Desk (Inactive) ... all the different systems that are monitored in the help desk and the Tier level responsibilities...as required. **WHAT YOU'LL NEED TO SUCCEED:** * Education: Technical Training, Certification(s) or Degree with 3+ years of… more
- Amentum (Camarillo, CA)
- …fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... great addition to our team. In addition to your technical experience, you also have exceptional customer service skills...1 year of IT-related support experience, preferably in a help - desk or customer support role + Or… more
- Capital Region BOCES (Albany, NY)
- …and desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... with existing systems and software. + Attends seminars and technical education classes to keep abreast of current trends...and networks. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... supports the ongoing supervision of the Student Life & Leadership Front Desk , including the training of student workers, management, and day-to-day alignment with… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... with polygraph is required. + Bachelor's Degree in a technical discipline from an accredited college or university is...up the Global searches system. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Penn Medicine (Cranbury, NJ)
- …for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, ... of managed care and third-party billing requirements relative to front desk processes, including insurance verification, co-payments and referrals. + Clerical… more
- Leidos (Fort Belvoir, VA)
- … Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in the ... teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent future occurrences. Facilitate communication… more
- Steampunk (Mclean, VA)
- …ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)** ... innovation catalyst. This is a **hands-on leadership role** that combines deep technical skill with a passion for customer success. You'll architect cutting-edge… more