- Synergy ECP (Annapolis Junction, MD)
- …load Requirements + Two (2) to four (4) years experience in customer service, help desk , or network operations center environment. + Experience with Linux or ... Description TheTicket Coordinatorworks as part of a 24x7 Service Desk , perform the activities associated with the management of dedicated… more
- University of Connecticut (UConn) (Storrs, CT)
- …and strategies used in academic support technology focus areas (eg, faculty support, help desk , computer labs, networking, PC labs, research support and ... software and hardware issues using the central ticketing system, Jira Service Desk . + Configure and deploy computers using JAMF/Intune and necessary peripheral… more
- Red Gate Group (Springfield, VA)
- …employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst/Systems Accountant to support the National Geospatial-Intelligence Agency ... and optimize NGA's enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system users, responding to questions… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all routine IT activities… more
- Northrop Grumman (Colorado Springs, CO)
- …missile defense system capabilities. We are seeking a detail-oriented and highly motivated Help Desk System Administrator to join our team in Colorado Springs. ... and excellent communication skills **Preferred Qualifications:** + Experience with using a help desk ticketing system, such as **ServiceNow** , **Remedy** ,… more
- Covenant Health Inc. (Knoxville, TN)
- …will also require some minor rotational on-call after-hours and day shift coverage for help desk tickets, dealing with various issues and needs from end users ... Under general direction, the AI Specialist serves as a technical and strategic contributor in the development, integration, and...minor on-call rotational coverage and day shift coverage for help desk ticket responses for all of… more
- NTT America, Inc. (Los Angeles, CA)
- …IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service. This position ... liaison with customer on administrative and technical matters. + Provide technical support and incident management service desk functions (Service Now) +… more
- SitusAMC (Denver, CO)
- …match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If ... local - come join our team! This role provides technical and troubleshooting assistance related to computer hardware and...groups as required or to supervisor. + Using service desk software to record, track and document the problem… more
- Sulzer Pumps US Inc. (Easley, SC)
- …**IT Operations & Process Improvement** - Use ServiceNow to manage and resolve help desk tickets.- Document solutions and contribute to knowledge base articles.- ... is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity,...networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves… more
- Shuvel Digital (Vienna, VA)
- Service Desk Hybrid Vienna, VA. Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is ... environment to leverage and stretch certain skill sets to help us reach a common goal. We are looking...Responsibilities + Respond to inbound calls daily to provide technical support/troubleshooting + Provide support via web queues, outbound… more