- ARSIEM (Annapolis Junction, MD)
- …for all client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients....accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... technology subject matter expert and clearly communicate technical concepts in business terms between and across the...recommendations for support improvements, and integrate changes into the Help Desk function to improve first call… more
- Mendocino County Sheriff's Office (Ukiah, CA)
- …Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and ... service workers as needed. + May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and… more
- Comcast (Philadelphia, PA)
- …with the Vendor Master Data team to resolve data integrity issues and support cleanup initiatives Help Desk Operations + Manage and resolve help desk ... resolution within T&E systems (eg, Concur, Oracle) and escalate technical problems as needed + Monitor and follow up...support you need when it matters most, and should help you care for those who matter most. That's… more
- Colorado State University (Fort Collins, CO)
- …and updates to our collection of managed computers (to eliminate the substantial effort from our help desk team) + Act as the primary point of contact for any ... + Implement further controls on macOS and iOS devices, standardizing our process with the help desk . + Convert control of CVMBS -owned Windows devices from SCCM… more
- American Tower (Westborough, MA)
- …troubleshoot, maintain, upgrade, and provide solutions to hardware/software problems; alert management, help desk team, and other IT groups when issues or ... clients; ensure data on service requests is entered into help desk problem tracking systems accurately and...initiatives to address service issues, keeping abreast of the technical aspects of the PC-LAN/ WAN computing environment. +… more
- Public Consulting Group (Columbus, OH)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- Scotiabank (New York, NY)
- …clients. This role will look to grow and support secondary trading revenue, and to help generate fee based underwriting revenue for the US and Canada DCM groups. The ... for the US credit trading business + Move axed desk risk for the traders + Strive to generate...+ Actively pursue effective and efficient work-place operations to help ensure the adequacy, and effectiveness of day-to-day business… more
- GE Appliances, a Haier company (Decatur, AL)
- …and _we create possibilities_ . Interested in joining us on our journey? As a Help Desk Coordinator supporting Decatur Plant Operations, you will work with the ... efficiently. + Collaborate with engineering, production, quality, and IT/OT teams to help deliver reliable, practical technical solutions in a dynamic… more
- Ricoh Americas Corporation (Houston, TX)
- …�. High School Diploma (or equivalent) with additional education preferred. �. IT Help Desk Support experience (application & hardware support) preferred. �. ... geographic area. Responds to customer requests, service requests and device alerts, technical support, and training with a focus toward customer service. Capable of… more