- The County of Los Angeles (Los Angeles, CA)
- …activities that include planning and leading change management, training, and both functional and technical help desk support. Serves as a resource to ... is working to revise and expand our response to help all who are affected. We are looking for...and services of assigned commodities for end-user departments. Provides technical guidance and direction to subordinate staff in all… more
- City National Bank (Beverly Hills, CA)
- …a broader support model, inclusive of self-service materials/capabilities, coordination with the Help Desk . * Support Salesforce evolution as new functionality ... sales, and service functions, this colleague is able to help the division with optimizing their use of the...* Minimum 3 years of experience as a Business Analyst required * Minimum 2 years of experience in… more
- State of Colorado (Pueblo, CO)
- …continually strive to provide modern facilities, state-of-the-art equipment, and comprehensive technical and transfer programs that prepare students to enter the job ... vision, life, and flexible savings options; we will also help you build your retirement savings via our defined...into BDMS. + Work closely with the Third-Party Billing desk for guidance and coordination. Accounts Receivable and Collections… more
- Levi, Ray & Shoup, Inc. (Kansas City, KS)
- …operating systems. Use existing processes and tools (eg, problem management database and help desk systems) to proactively support office staff and equipment. ... City, Kansas. This Support Services Technician will provide first-level technical support of computer software and hardware products and...but must live in the Kansas City area. The analyst will be working from home after the initial… more
- AccentCare, Inc. (Lubbock, TX)
- …Teams, OneDrive, and secure remote access. + Triage and resolve escalated issues from the Help Desk . + Coordinate with Tier 3 teams and field services to ensure ... degree in Information Technology preferred or 2 - 4 years of technical support experience + Certifications requested: IT Infrastructure Library (ITIL) v3… more
- CACI International (Annapolis Junction, MD)
- …materials. + Train, orient, and supervise lower-level employees. + Offer guidance to technical help desk technicians on complicated inquiries. + Communicate ... concept of operations documents, and high-level system architectures. + Provide technical leadership within the Outreach support team regarding AEA Tools.… more
- Empire State University (NY)
- …to ensure compliance with SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists and Service Desk teams. + Contribute to knowledge base ... to providing exceptional customer service while developing and implementing effective technical solutions that support the university's mission. This role is ideal… more
- TekSynap (KS)
- …delivery. + Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements. + Develops, ... CE + Cisco Certified Network Associate (CCNA) + COMPTIA Cybersecurity Analyst (CySA+) + Global Information Assurance Certification (GIAC) Global Industriel Cyber… more
- NRG Energy, Inc. (Houston, TX)
- …of enterprise test scripts. + Investigate problems reported by end-users to the Help Desk , resolve production incidents, and handle on-call pager if required. ... leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the… more
- Access Dubuque (Dubuque, IA)
- …+ Provide excellent customer service + Approach customers storewide and ask if help is needed and take them to the location of merchandise + Explain ... with buying staff + Use radios to request additional help + Assist customers with check out and carryouts...management may include but are not limited to: checking desk /mail box, preparing and participating in physical inventory, unloading… more