- Robert Half Technology (Roswell, GA)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This ... across various platforms. * Deliver excellent customer service by responding promptly to help desk inquiries. * Document solutions and maintain accurate records… more
- Robert Half Technology (Coatesville, PA)
- Description We are looking for a dedicated Help Desk Analyst to provide efficient technical support to employees in a Windows-based environment. This is ... organization. Requirements * Minimum of 2-3 years of experience in a technical support or help desk role. * Strong knowledge of troubleshooting techniques… more
- Robert Half Technology (Plant City, FL)
- Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our ... clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve...in IT. Duties and Responsibilities: Active participation in the Help Desk 1 phone queue Provide first-level… more
- Robert Half Technology (Stevens Point, WI)
- Description We are looking for a dedicated Help Desk Analyst I to join our team in Stevens Point, Wisconsin. This long-term contract position involves ... You will play a critical role in maintaining end-user devices, troubleshooting technical issues, and participating in local IT projects. Responsibilities: * Deliver… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... comprehensive technical support to ensure seamless hardware and software operations...10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology… more
- Insight Global (St. Joseph, MI)
- Job Description Insight Global is looking for an L1 Help Desk Analyst to support one of our largest Electrical Distributors in Saint Joseph Michigan. You ... outbound calls when needed. You will provide first level technical support for anything related to their POS software...the first 1-2 weeks with a member of the Help Desk team. Shifts are determined on… more
- Consolidated Electrical Distributors (Irving, TX)
- Summary Job title: Help Desk Analyst Job ID: null Department: Help Desk Location: null-null Description Summary: This position provides phone support ... of proficiency to read, write, and communicate orally in English, especially IT technical terms and concepts Preferred Qualifications: . Experience taking calls in a… more
- Penn Medicine (Philadelphia, PA)
- …procedures and processes. Determines the best resolution workflow from scripts in the Help Desk knowledge management system. Based on the script selected, ... and/or management. Provides thorough documentation of all reported issues within the Help Desk tracking system. Ensures customer satisfaction with prompt action… more
- System One (Jersey City, NJ)
- …across IT support operations. Responsibilities + Provide system administration, troubleshooting, and Help Desk support for local and remote users; maintain user ... Job Title: Support Analyst , System Administrator Location: New Jersey, NJ Hours/Schedule:...SharePoint file management and access permissions; resolve Level 1-3 technical issues via the ticketing system, ensuring timely and… more
- Robert Half Technology (Woodbury, NY)
- Description The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day ... answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk -side support. The Service Desk Analyst provides clear… more