- TEKsystems (Owings Mills, MD)
- We are seeking a customer-focused and technically skilled IT Service Desk Analyst to join our fast-paced support team. In this role, you will serve as the first ... point of contact for end users, providing remote technical assistance and troubleshooting across a wide range of...Experience: + 1-2 years of experience in a Service Desk or IT call center environment. + Hands-on experience… more
- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... + Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. + Ability to write reports, business… more
- TEKsystems (Phoenix, AZ)
- Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to provide remote support for internal systems and applications. This mid-level ... reviews. Required Qualifications: + 2+ years in a service desk or customer service environment. + 1+ year of... or customer service environment. + 1+ year of technical support and chat support experience. + Strong knowledge… more
- City of New York (New York, NY)
- …Director serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative, service-oriented ... duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external… more
- City of New York (New York, NY)
- …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. The Service Desk Unit is part of a central services and...information to stakeholders, coordinating responses across various operational and technical teams, and documenting and partnering to resolve any… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- GovCIO (Washington, DC)
- …teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- Robert Half Technology (Salt Lake City, UT)
- …field (or equivalent experience). 5+ years of detail oriented technical support experience. Expertise in Microsoft Active Directory, multifactor authentication, ... Experience administering Jira or similar tools Who You Are: You bring strong technical skills, a customer-focused mindset, and a willingness to learn. Your ability… more
- Steampunk (Mclean, VA)
- **Overview** We are searching for a dedicated, supportive ** Help Desk Supervisor** who can coach and motivate contact center representatives as they field calls ... from customers. The help desk supervisor will assist in the...Manager and shall interface with him/her regarding all performance, technical , or personnel matters. + Supervise contractor personnel to… more
- Stony Brook University (Stony Brook, NY)
- … degree. **OR** + At least 2 years of experience in a Help Desk , Service Desk or technical support environment. + Knowledge of PCs, peripherals, ... Faculty, and Staff of Stony Brook Medicine. The Programmer Analyst also provides direct support to our clinical nursing...to five years experience in a Help Desk , Service Desk or technical … more