- DRT Strategies, Inc. (Silver Spring, MD)
- …of new standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist with daily operations. ... its electronic submission platforms remain effective and secure. Job Summary: The Help Desk Lead oversees multi-queue electronic submission support operations,… more
- KBR (Colorado Springs, CO)
- …US Space Force and Department of Defense (DoD) missions. As the Help Desk Support Lead, you will manage daily technical support activities, resolve complex ... Title: Help Desk Support Lead Belong. Connect....Serve as the primary point of contact for complex technical issues, troubleshooting system, network, and software problems in… more
- General Dynamics Information Technology (Arlington, VA)
- …None **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System, Help Desk Support,IT Help Desk **Certifications:** Security+, ... Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) Technical Support Specialist -… more
- SMX (Dahlgren, VA)
- …Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the help ... at NSWCDD. This role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels... professional manner + Guide and support other help desk staff, providing training and knowledge… more
- Koniag Government Services (Washington, DC)
- …+ Additional technical certifications + COMSEC experience + Prior government help desk experience + Experience with classified systems + Knowledge of ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- CVS Health (Chicago, IL)
- …part of our growing team. We are looking for a competent Help Desk Associate to provide fast and useful technical assistance on computer systems. You ... offer advice to solve them. A Help Desk Associate must have good technical knowledge...and make recommendations that benefit our business + Past professional experience in a fast-paced environment + Presentation skills… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …None **Job Family:** Technical Support Services **Skills:** Customer Service, Help Desk Support,Troubleshooting **Certifications:** Security+, CE - Comptia ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as… more
- Boston Architectural College (Boston, MA)
- DESCRIPTION HELP DESK TECH I - Junior Tech POSITION SUMMARY: The Boston Architectural College (BAC) is committed to providing all our students an integrated and ... while striving to create an equitable global community. The Help Desk Tech I position is an...the BAC's ticketing system to final resolution. Provide proactive, professional , and friendly service in all interactions. Other tasks… more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT....up-to-date + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more