- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical ... Category Information Technology Job Description EPS Corporation is seeking aCustomer Technical Support Specialist ( Help Desk )to provide high-quality… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... professional experience in Industry, Federal, or DoD Help Desk Support using a help...ITIL-Based Service Management **Overview** We are seeking aSenior Customer Technical Support Specialist ( Help Desk )to… more
- General Dynamics Information Technology (Washington, DC)
- …Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, Help ... Desk Systems (Inactive),IT Help Desk **Certifications:** Security + - CompTIA - CompTIA **Experience:**...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- TEKsystems (Denver, CO)
- Description Their help desk is currently 84 agents (FTE and contractors), they support several thousand internal users, hundrets of applications from microsoft ... superior service and first contact resolution, delivers front line technical support to customers via multiple communication channels in...Required Skills * At least 3 years of recent help desk troubleshooting experience in a call… more
- SMX (Dahlgren, VA)
- …Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the help ... at NSWCDD. This role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels... professional manner + Guide and support other help desk staff, providing training and knowledge… more
- Koniag Government Services (Washington, DC)
- …+ Additional technical certifications + COMSEC experience + Prior government help desk experience + Experience with classified systems + Knowledge of ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- General Dynamics Information Technology (China Lake, CA)
- …Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) Technical Support Specialist - ... Family:** Technical Support Services **Skills:** IT End User Support,IT Service Desk ,Remedy Help Desk **Certifications:** CompTIA Security+ CE | CompTIA… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- Robert Half Technology (Willow Grove, PA)
- …1 staff, including informal coaching and daily technical assistance. * Facilitate professional development of the help desk team by identifying training ... Description Key Responsibilities * Own accountability for day-to-day help desk operations to ensure tickets...ensure prompt ticket handling. * Serve as the primary technical escalation point for Tier 1 technicians, offering guidance… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Executive Support, Help Desk Support,IT End User Support,IT Service Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** at GDIT....incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more