- GovCIO (Salt Lake City, UT)
- …IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and effective ... fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts. +...levels and ensure compliance with SLAs. + Handle complex technical troubleshooting and problem-solving. + Conduct shift handovers and… more
- New York State Civil Service (Rochester, NY)
- …Division of Technology. Network/System Engineers I are responsible for resolving the most difficult help desk technical issues and providing technical ... will take pride in precision, cable management, and the professional presentation of all system installations.* Support Services, System...college or university and five (5) years of related technical experience in a help desk… more
- LATICRETE International (Bethany, CT)
- …obtained. + Resolve complaints quickly and in a mutually beneficial manner. + Help Technical Service Manager ensure departmental procedures and adequate internal ... Christmas and New Year's Day holidays POSITION SUMMARY The Senior Technical Services Project Specialist leads collaboration between internal and external resources… more
- SMX (Warwick, RI)
- …and industry organizations * Utilize company and/or client portal, hardware management tools, and help desk ticket systems to oversee, audit and help resolve ... Technical Account Manager (4696)at SMX(View all jobs) (https://www.smxtech.com/careers/)...teams, acting as a voice for the customer to help shape product development * Enter, maintain and report… more
- EPS Corporation (Dahlgren, VA)
- …all service requests, incidents, and resolutions within the designated help desk system. + Escalate complex technical issues to higher-tier support when ... Customer Technical Support Specialist (NEN) - (757) Share this...password resets in compliance with security policies. + Deliver professional and courteous customer service, maintaining a positive and… more
- Compass Group, North America (Redmond, WA)
- …every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates ... and the SR Technical Manager. + Work with management and service desk to develop weekly staff schedules, ensuring proper coverage to support the business while… more
- Pearson (American Fork, UT)
- …Recommends and provides remedial actions to correct problems + Coordinates activities with help desk , network services, or other information systems groups. + ... : Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to… more
- Western Digital (Colorado Springs, CO)
- …interfaces, and RAID configurations. + Experience with remote desktop tools and help desk software. + Expert-level knowledge of operating systems (Linux, ... our Western Digital(R), WD(R), WD_BLACK (TM) , and SanDisk(R) Professional brands. We are a key partner to some...future of data storage. **Job Description** The Level 3 Technical Support Engineer serves as a senior escalation point… more
- State of Connecticut, Department of Administrative Services (Middletown, CT)
- Technical Support Supervisor Information Technology Supervisor (40 Hour) Recruitment # 251105-7606FR-001 Location Middletown, CT Date Opened 11/13/2025 12:00:00 AM ... is accepting applications from current state employees for a Technical Support Supervisor (Information Technology Supervisor) (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=7606FR&R1=&R3=) in service… more
- AIG (Charlotte, NC)
- …countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We're ... an impact This role consists of being an AVP, Technical Delivery as a key member of an Engineering...processes and tools (eg, Jira, Confluence, Rally, Jira Service Desk , SharePoint). + Certifications (Preferred): Agile certifications + Strong… more