- Sunstates Security (Raleigh, NC)
- …This role supports approximately 1000 iPhones and iPads and is part of the IT Help Desk team. The position focuses on device provisioning, enrollment, basic MDM ... We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We...for phone and app related issues through the IT Help Desk + Set up and configure… more
- Safran (Cincinnati, OH)
- …service level objectives, and exceptional user satisfaction. The role oversees help desk delivery performance, supports infrastructure maintenance, manages ... IT equipment as necessary. **Candidate skills & requirements** Essential Functions / Responsibilities Help Desk & User Support * Respond promptly to service… more
- University of Washington (Bothell, WA)
- …for other services; + Refers users with technology questions to the Library's Computing Help Desk ; may support Student Technology Consultants as needed; + Uses ... responsible for maintaining the operations of the public service desk during the evenings, on Sundays, and in the...graduation or equivalent AND three years of applicable library technical experience, including one year beyond the entry level.… more
- Serco (Herndon, VA)
- …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... to Cloud environments. + You will be responsible for the development of IT Help Desk knowledge management plans. + You will be responsible for providing… more
- Entre Technology Services (Bozeman, MT)
- …Competencies/Skills: * Customer Service * Computer Troubleshooting * End User Training * Help Desk /Desktop Support * Mobile Device Support * Password Resets * ... Installation * Software Troubleshooting * Solution Delivery * Systems Troubleshooting * IT Help Desk Software * Remote Support Software Job Responsibilities: *… more
- GMHC (New York, NY)
- …for clients, visitors, and staff. The Receptionist maintains a calm, professional presence, uses strong conflict resolution and de-escalation skills when needed, ... phone line, providing appointment and logistical information to clients, and managing desk , meeting, and conference room bookings to support smooth daily operations.… more
- ManTech (Herndon, VA)
- …the Project Management Professional (PMP) certification **Preferred Qualifications:** + Technical Certifications: + Help Desk Institute Support Center ... lifecycle of service delivery from the initial user interaction (Service Desk /Tier I) through proactive monitoring and operational resolution (EOC/Tier II). This… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …solutions to support global enterprises. We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and maintain high operational ... capability, strong communication skills, and accountability in a professional office environment. Role Summary The primary responsibility of...position will collaborate with the company's help desk team to resolve broader technical issues… more
- Johns Hopkins University (Baltimore, MD)
- …customers. + Act as informational resource on hardware and software questions/issues by serving on Help Desk or support desk . + Remain current on technology ... the Zoom product by assisting users with participation or technical issues and providing technical advice and...graduation equivalent. + Three years of related experience, including help desk or comparable IT client service.… more
- WSP USA (Los Angeles, CA)
- …process optimization, who will oversee WSP-managed technologies and lead service desk functions to ensure optimal technology performance and customer service ... in accordance with NIST Cybersecurity Framework and ISO 27001 standards **Service Desk Leadership** + Lead, manage, and improve core IT operations management… more