- Johns Hopkins University (Baltimore, MD)
- …customers. + Act as informational resource on hardware and software questions/issues by serving on Help Desk or support desk . + Remain current on technology ... the Zoom product by assisting users with participation or technical issues and providing technical advice and...graduation equivalent. + Three years of related experience, including help desk or comparable IT client service.… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …solutions to support global enterprises. We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and maintain high operational ... capability, strong communication skills, and accountability in a professional office environment. Role Summary The primary responsibility of...position will collaborate with the company's help desk team to resolve broader technical issues… more
- ManTech (Herndon, VA)
- …the Project Management Professional (PMP) certification **Preferred Qualifications:** + Technical Certifications: + Help Desk Institute Support Center ... lifecycle of service delivery from the initial user interaction (Service Desk /Tier I) through proactive monitoring and operational resolution (EOC/Tier II). This… more
- WSP USA (Los Angeles, CA)
- …process optimization, who will oversee WSP-managed technologies and lead service desk functions to ensure optimal technology performance and customer service ... in accordance with NIST Cybersecurity Framework and ISO 27001 standards **Service Desk Leadership** + Lead, manage, and improve core IT operations management… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software + ... business climate? Are you looking for a career where professional development is embedded in your employer's core culture?...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- AIG (Miami, FL)
- Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, ... Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our… more
- Marriott (Bethesda, MD)
- …and technical services + Direct experience with enterprise service desk support technologies and automation + Proven leadership experience with end-user service ... generate innovative solutions to approach team, business, and administrative challenges. + Technical Acumen - Understands and utilizes professional skills and… more
- Quanta Services (Aurora, CO)
- …Information Technology or a combination of relevant experience + 3+ years of previous help desk or technical support experience, preferred What You'll Get ... management on affected systems. + Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution, and follow-up steps,… more
- GAF (Parsippany, NJ)
- …- supply technical support for R&D, Quality Assurance, Manufacturing, Marketing, Sales, Technical Services, 411 Help Desk and Third Party Purchasing. ... for R&D, Supply Chain, Quality Assurance, Manufacturing, Marketing, Sales, Technical Services, 411 Help Desk ...+ * Adaptability * Building Strategic Working Relationships * Technical / Professional Knowledge & Skills * Stress Tolerance… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... (SOLE)** to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student… more