- KBR (Arlington, VA)
- …of Defense. This role is responsible for leading sustainment strategy, knowledge management, help desk development, and customer support operations to ensure the ... and innovation. + Develop and maintain a centralized knowledge base for ESB Help Desk operations, program documentation, SOPs, and training materials. +… more
- Entre Technology Services (Bozeman, MT)
- …Competencies/Skills: * Customer Service * Computer Troubleshooting * End User Training * Help Desk /Desktop Support * Mobile Device Support * Password Resets * ... Installation * Software Troubleshooting * Solution Delivery * Systems Troubleshooting * IT Help Desk Software * Remote Support Software Job Responsibilities: *… more
- Serco (Herndon, VA)
- …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... **Position Description** ** TECHNICAL CONSULTANTS,** National Capitol Region Headquarters in Herndon,...You will be responsible for the development of IT Help Desk knowledge management plans. + You… more
- Aveanna Healthcare (Atlanta, GA)
- …This position will also be responsible for managing the outsourced tier 1 Service Desk team and processes. It demands strong technical skills and customer ... experience managing a team. At least 3 years previous technical support experience, providing 1st tier Service Desk...Desk or 2nd tier IT Support in a professional environment. At least 5 years of experience supporting… more
- WSP USA (Los Angeles, CA)
- …process optimization, who will oversee WSP-managed technologies and lead service desk functions to ensure optimal technology performance and customer service ... in accordance with NIST Cybersecurity Framework and ISO 27001 standards **Service Desk Leadership** + Lead, manage, and improve core IT operations management… more
- AIG (Miami, FL)
- Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, ... Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our… more
- Marriott (Bethesda, MD)
- …and technical services + Direct experience with enterprise service desk support technologies and automation + Proven leadership experience with end-user service ... generate innovative solutions to approach team, business, and administrative challenges. + Technical Acumen - Understands and utilizes professional skills and… more
- Quanta Services (Aurora, CO)
- …Information Technology or a combination of relevant experience + 3+ years of previous help desk or technical support experience, preferred What You'll Get ... management on affected systems. + Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution, and follow-up steps,… more
- Transdev (Dorchester, MA)
- …life insurance, short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to ... technical support role, preferably in an IT help desk environment. + Available to be...+ IT certifications (eg, Network+, CompTIA A+, Microsoft Certified Professional ) are a plus. + Knowledge of networking concepts… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... (SOLE)** to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student… more