- General Dynamics Information Technology (Washington, DC)
- …proper handling of requests + Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains ... and quality of the operations + Provide support for escalated issues from help desk analysts **Qualifications:** Education: Associate degree with 3+ year of… more
- Baird & Warner (Chicago, IL)
- …of the ITIL framework across IT. This role involves leading a team of IT Help Desk professionals to ensure the stable, secure, and efficient delivery of all ... certifications a Plus: + ITIL Intermediate or Expert certifications, Project Management Professional (PMP), or other relevant technical certifications (eg, in… more
- IT Concepts (Anchorage, AK)
- …relevant experience may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must ... is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our...user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support… more
- Entre Technology Services (Spokane, WA)
- …*Software Installation *Software Troubleshooting *Solution Delivery *Systems Troubleshooting *IT Help Desk Software *Remote Support Software Job ... day. The Position: The System Engineer is a strategic technical position within Entre. This position is responsible for...solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small… more
- Brockton Hospital (Brockton, MA)
- …experience. + Experience (Type & Length): 5-10 years in a service ( help ) desk environment + Certification/Licensure: + Software/Hardware: Windows, Meditech ... Are you an experienced IT support professional who thrives in a fast-paced environment where...this role, you'll work across the full spectrum of technical support needs-from everyday end-user issues to more advanced… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Benefits + Questions Job Announcement We are seeking a proactive and experienced help desk manager to lead and manage the day-to-day operations of our ... a matrixed leadership capacity, providing guidance, mentorship, and operational oversight to help desk personnel across other departments or business units. This… more
- City of Long Beach (Long Beach, CA)
- …or for more information, please call the Talent Acquisition help desk at ### or visit https://www.longbeach.gov/jobs/working-for-the-city/hiring-preferences/ . ... or for more information, please call the Talent Acquisition help desk at ### or visitHiring Preferences… more
- Chenega Corporation (St. Louis, MO)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... with polygraph is required. + Bachelor's degree in a technical discipline from an accredited college or university is...and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
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