- IT Concepts (Washington, DC)
- …relevant experience may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must ... is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our...user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support… more
- Hawaiian Electric (Honolulu, HI)
- …applications to meet customer needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, ... requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests,… more
- L3Harris (Salt Lake City, UT)
- …test, software updates, process development, Product Line and Engineering support, technical instruction, customer help desk , inventory, debugging, ... Classification Analysis information to expedite OCONUS shipments. + Responsible for customer help desk . Provide timely responds to emails and phone calls… more
- Baird & Warner (Chicago, IL)
- …of the ITIL framework across IT. This role involves leading a team of IT Help Desk professionals to ensure the stable, secure, and efficient delivery of all ... certifications a Plus: + ITIL Intermediate or Expert certifications, Project Management Professional (PMP), or other relevant technical certifications (eg, in… more
- Entre Technology Services (Spokane, WA)
- …*Software Installation *Software Troubleshooting *Solution Delivery *Systems Troubleshooting *IT Help Desk Software *Remote Support Software Job ... day. The Position: The System Engineer is a strategic technical position within Entre. This position is responsible for...solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small… more
- Brockton Hospital (Brockton, MA)
- …experience. + Experience (Type & Length): 5-10 years in a service ( help ) desk environment + Certification/Licensure: + Software/Hardware: Windows, Meditech ... Are you an experienced IT support professional who thrives in a fast-paced environment where...this role, you'll work across the full spectrum of technical support needs-from everyday end-user issues to more advanced… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Benefits + Questions Job Announcement We are seeking a proactive and experienced help desk manager to lead and manage the day-to-day operations of our ... a matrixed leadership capacity, providing guidance, mentorship, and operational oversight to help desk personnel across other departments or business units. This… more
- Omni Hotels (Omaha, NE)
- …reference materials, SOP's (System Operating Procedures) and information bulletins. + Consult with Help Desk for inquires or suggestions that will assist the ... to take inbound reservation calls. The ideal candidate is friendly, patient, professional and genuine with a service driven attitude. In return, we provide… more
- Chenega Corporation (St. Louis, MO)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... with polygraph is required. + Bachelor's degree in a technical discipline from an accredited college or university is...and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
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