- Cambridge International Systems Inc (Charleston, SC)
- …or lead overall network and systems project design efforts, including technical architecture, cost estimation, schedule development, and risk assessment. Address ... + Bachelor's degree in engineering with Seven (7) years of IT professional experience overseeing the creation of hybrid software, web and hardware products… more
- Insight Global (Los Angeles, CA)
- …status/resolution information in ticketing database * Ensure SLAs are met by reviewing the Help Desk inbox and tickets * Escalate issues and collaborate with the ... IT support team and will be responsible for providing technical support for the business and end user devices,...appropriate IT teams to find resolutions * Update Help Desk knowledge base with accurate and… more
- Ventura County (Ventura, CA)
- …new training materials needed for new software features; also coordinate with the VCFMS Help Desk to develop and deliver User Quick Tips and Step-By-Step ... the Level of deployable resources. Meet with the VCFMS Help Desk to determine if any current...of fiscal operations and activities; + Interpret and apply professional principles and standards; + Develop, modify and implement… more
- TEKsystems (Milwaukee, WI)
- …feedback to local and corporate leadership Skills Desktop, Windows 10, Troubleshooting, Help desk support, Active directory, Office 365, Servicenow, Hardware, ... printer support, mobile device Top Skills Details Desktop,Windows 10,Troubleshooting, Help desk support,Active directory,Office 365,Servicenow,Hardware,printer support,mobile device… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- …in an enterprise environment. **Job Responsibilities** + Resolve or refer IT issues; Solve technical issues in a professional manner or escalate in a timely ... **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of...Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and… more
- Koniag Government Services (Chantilly, VA)
- …and participate in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply STIGs to ... Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- Regions Bank (Hoover, AL)
- …For those positions on the help desk service team: + Certified Help Desk Professional (CHDP) **Preferences** + One (1) year of leadership or ... the day-to-day operations of a Technology Services team for help desk services, desktop services or telecommunication...etc.) **Skills and Competencies** + Ability to enhance the technical expertise of team via coaching and development +… more
- Prime Healthcare (Des Plaines, IL)
- …processes. Provides tier two telephone support for hardware and software applications. Utilizes help desk software to keep an accurate account of all incoming ... 1-2 years related work experience and customer service experience preferred.3. Work experience in help desk activities using a help desk software… more
- Waystar (Louisville, KY)
- …The Advanced IT Support Engineer is a senior-level Tier 1 technician who serves as a technical leader within the Help Desk team. This role focuses on ... to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and training. +… more
- Sarasota County Government (Sarasota, FL)
- …department. This internship offers the opportunity to gain additional experience in Help Desk , Desktop Support and Endpoint Management. Additionally, other ... interns, mentors, and Sarasota County team members. Department Responsibilities: + Shadow of Help Desk personnel to learn and document how staff triage initial… more