- ASM Research, An Accenture Federal Services Company (Portland, OR)
- …in an enterprise environment. **Job Responsibilities** + Resolve or refer IT issues; Solve technical issues in a professional manner or escalate in a timely ... **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of...Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and… more
- Koniag Government Services (Chantilly, VA)
- …and participate in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply STIGs to ... Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- Regions Bank (Hoover, AL)
- …For those positions on the help desk service team: + Certified Help Desk Professional (CHDP) **Preferences** + One (1) year of leadership or ... the day-to-day operations of a Technology Services team for help desk services, desktop services or telecommunication...etc.) **Skills and Competencies** + Ability to enhance the technical expertise of team via coaching and development +… more
- Waystar (Louisville, KY)
- …The Advanced IT Support Engineer is a senior-level Tier 1 technician who serves as a technical leader within the Help Desk team. This role focuses on ... to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and training. +… more
- Samsung SDS America (Austin, TX)
- …Windows team and collaborate with, security, networking, Linux, and service desk teams to maintain reliability, improve operational practices, and support ... week in our office in Austin Texas with opportunities to grow technical depth, visibility, and influence over time. Key Responsibilities: On-Prem Microsoft… more
- HSBC (Buffalo, NY)
- …to succeed in this role: + Experience management of Business Analysts, Service Desk , or Technical Testing team + Proven programming experience (Java, C#, ... business system testing and manage the Mortgage Systems Service Desk . As our Lending Systems Business Manager you will:...Systems group including but not limited to Business Analysts, Technical Analysts, and Tier 1 User Support Team +… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …teams as a non-traditional leader (no supervisory authority) + Experience providing technical assistance and professional learning to educators + Ability to ... includes, but is not limited to, annual special education desk audits and intensive on-site visits. + Serve as...including the preparation or analysis of financial statements; d. Professional experience in a major technical program… more
- Travel + Leisure Co. (Myrtle Beach, SC)
- …portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation ... the day's work (ie, movie revenue, telephone postings, valet laundry, servers and desk agent's paperwork, etc.). Generates all reports as required for Food and… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all routine IT activities… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third ring. +...all VIP calls are responded to immediately. + Develop professional working relationship with customer to better understand business… more