- Gama-1 Technologies (Silver Spring, MD)
- …+ Lead and coordinate cross-functional contractor teams (developers, DevOps/cloud engineers, analysts, help desk and training personnel). + Assign and oversee an ... Staging, Training, Test, and Development. + Lead user support operations including help desk management, documentation updates, training sessions, and ongoing… more
- CoreCivic (Brentwood, TN)
- …Information Technology or related field is required. Five years of experience in a technical help desk or desktop support supporting a multi-site employer, ... analysts, tracks overall performance and ensures that staff receive professional and efficient technical support. **ESSENTIAL FUNCTIONS:**...including two years of supervisory experience in a technical help desk setting is… more
- INTECON (VA)
- …standards (US Mil-Std 3011, 6011, 6016, 6017, 6020, 6040, 188-220, and 2045-47001). + Providing technical assistance and help desk support to users of the ... of Defense acquisition programs and other users by providing technical assistance for the iSMART process and Government-designated software...and other users. This includes answering questions as a help desk for the software. + Update… more
- CIBC (Chicago, IL)
- …for IT Service Management across Incident, Problem, Change, Capacity Management, and Service Desk for the CIBC US Region. The Director of IT Service Management is ... + **Team Management** : Lead, mentor, and develop a team of technical professionals, fostering a culture of innovation, accountability, and continuous learning. +… more
- Red Gate Group (Springfield, VA)
- …employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst/Systems Accountant to support the National Geospatial-Intelligence Agency ... and optimize NGA's enterprise financial tools. Responsibilities + Serve as a primary help desk contact for NGA financial system users, responding to questions… more
- MyFlorida (Tallahassee, FL)
- …required for this position. Preferred Qualifications: + A minimum of one year of help desk experience is preferred. Pay: $44,259.96 Our Organization and Mission: ... problem resolution to local and remote users, as well as technical assistance regarding software, hardware, communications, printers, databases, and account… more
- Eurofins US Network (Baltimore, MD)
- …Minimum **3 years of Desktop Support w/increasing responsibilities** + 1 yr. minimum of Help Desk Support (or equivalent) + 1 yr. minimum of Knowledge Management ... act as fill in for occasional overflow of Service Desk calls. + Support one or more localized laboratories...HDI Desktop Support Technician Certification (or equivalent) + HDI Technical Support Professional Certification (or equivalent) +… more
- Eurofins US Network (Dayton, NJ)
- …Minimum **3 years of Desktop Support w/increasing responsibilities** + 1 yr. minimum of Help Desk Support (or equivalent) + 1 yr. minimum of Knowledge Management ... act as fill in for occasional overflow of Service Desk calls. + Support one or more localized laboratories...HDI Desktop Support Technician Certification (or equivalent) + HDI Technical Support Professional Certification (or equivalent) +… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- TEKsystems (Chicago, IL)
- …Plus and Desktop Central Skills Desktop, Support, Troubleshooting, Windows 10, Microsoft, Help desk support, Active directory, Office 365, Hardware, Ticketing ... system, Customer service Top Skills Details Desktop,Support,Troubleshooting,Windows 10,Microsoft, Help desk support,Active directory,Office 365,Hardware,Ticketing system,Customer service… more