- General Dynamics Information Technology (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution...analysis and planning Qualifications: + Bachelor's degree in a technical discipline from an accredited college or university is… more
- Entergy (Port Gibson, MS)
- …a point person for applicable site IT programs and communications. + Monitors IT help desk case throughput and serves as liaison and facilitator between ... not provided. **Job Summary/Purpose:** This role provides administrative and technical support for site IT departmental and corporate IT...customers and the IT Help Desk . + Serves as budget coordinator… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega… more
- Amentum (Rapid City, SD)
- …will install, configure, and troubleshoot computer systems and associated assemblies and provide help desk technical assistance and training to system users. ... technical support to systems upgrades and configuration changes. + Performs help desk , system administration. + Ensures Information Assurance requirements are… more
- Amentum (Indian Springs, NV)
- …installs, configures, and troubleshoots computer systems and associated assemblies and provides help desk technical assistance and training to system ... technical support to systems upgrades and configuration changes. + Performs help desk , system administration. + Ensures Information Assurance requirements are… more
- TEKsystems (Raleigh, NC)
- …IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help ... environment. + Answer technical support calls, chats and emails in a professional manner that adheres to company and departmental policies. + Manage volume of… more
- Insight Global (Los Angeles, CA)
- …status/resolution information in ticketing database * Ensure SLAs are met by reviewing the Help Desk inbox and tickets * Escalate issues and collaborate with the ... IT support team and will be responsible for providing technical support for the business and end user devices,...appropriate IT teams to find resolutions * Update Help Desk knowledge base with accurate and… more
- ManpowerGroup (Oak Brook, IL)
- Job Title: Oracle End User Help Desk Associate - Procurement & AP Modules Position Summary: Jefferson Wells is partnering with our client seeking a ... detail-oriented and customer-focused Oracle End User Help Desk Associate to support users across...and vendor master data. + Escalate complex issues to technical teams or Oracle support when necessary. + Assist… more
- NTT America, Inc. (Herndon, VA)
- …Dynamic Workforce Solutions (DWS) team. In this role, you will be the technical bridge between our sales team and prospective clients, demonstrating how our ... address complex business challenges. The ideal candidate will combine deep technical knowledge with excellent communication skills to articulate value propositions… more
- Cambridge International Systems Inc (Charleston, SC)
- …Support or lead overall project planning and execution, including technical architecture, cost estimation, scheduling, and consideration of operational and ... across complex infrastructures. + Equipment Installation & Cable Management: Perform professional -grade installation of network equipment with a focus on precision… more