- GCI Communication Corp (Anchorage, AK)
- …GCI's Network Support Technician II will provide initial exceptional network technical support to customers experiencing technical events via calls, ... ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide technical support and customer education, via inbound...and service trouble reporting issues. Functions as the customer advocate ensuring all technical problems and issues… more
- GCI Communication Corp (Anchorage, AK)
- …GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, ... ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide technical support and customer education, via inbound...and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are… more
- Citigroup (Irving, TX)
- …critical role demands a visionary leader capable of building a best-in-class technical support organization specifically designed for a modern, cloud-native ... + **Strategic Leadership:** Define, build, and lead a global, best-in-class technical support function for Citi's cloud-native Instant Payments application,… more
- Texas Tech University (Lubbock, TX)
- …or more IT-related areas. This position's scope of responsibility includes providing technical support and assistance to departments, faculty, staff, and ... Up to 25% **Major/Essential Functions:** In this position you will provide advanced technical support and systems management for the Whitacre College of… more
- Amazon (Denver, CO)
- …while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting global ... teams within Amazon developing these new capabilities. The AWS Support team is seeking an Enterprise Support ...new AWS offerings fit in the company architecture * Advocate for customer features and requirements within AWS (be… more
- Caterpillar, Inc. (Tucson, AZ)
- …root cause analysis for complex applications. Experience in providing first-call technical support for enterprise-level applications directly with customers. ... **Career Area:** Product Support **Job Description:** **Your Work Shapes the World...services which include investigating, troubleshooting, and diagnosing application and technical problems, followed up with the restoration of service… more
- Google (Boulder, CO)
- Manager, Chrome Consumer Support , Web and Search Ecosystems _corporate_fare_ Google _place_ Boulder, CO, USA; New York, NY, USA; +3 more; +2 more **Advanced** ... practical experience. + 10 years of experience in a technical project management or a customer-facing role. + Experience...a customer-facing role. + Experience in user or partner support operations in consumer technology. + Experience in scaling… more
- Intuit (Phoenix, AZ)
- …insight, and technical expertise. You will: + Deliver expert-level technical support and troubleshooting for complex issues. + Investigate, validate, ... complex issues. You will take on the most nuanced technical challenges, providing advanced support to both...feedback loops and drive product and process improvements. + Advocate for both customers and internal teams by ensuring… more
- Oracle (Augusta, ME)
- …gain access to necessary Oracle Resources. Includes Cloud Operations Guidance and Technical Support . Recognize chronic or reoccurring trends in service ... **Job Description** ** Support Program Manager** **Location: United States** **MUST BE...the role does not require the ability to resolve technical inquiries, as an advocate for our… more
- WTW (Atlanta, GA)
- …. + Oversee requirements gathering from various workstream coordinators to supplement technical support and critical thinking. + Assist workstream coordinators ... to identify root cause analysis alongside technology teams. + Advocate for system enhancements and business support ...identify areas of improvement and outline requirements for product support . + Technical proficiency in coding languages… more