- Citigroup (Irving, TX)
- …dashboards to ensure unparalleled system reliability and performance. + **End-to-End Support Ownership:** Own the client's technical journey from inquiry ... of progressive experience in a senior technical client-facing role (eg, Technical Account Manager, Solutions Architect, Production Support Lead) within the… more
- Fujifilm (Lebanon, NH)
- **Position Overview** Provides field technical support for key account and/or strategic customers on all aspects of established and new products. Visits customer ... equivalent experience. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** + Maintains productive and positive technical support relationship with the top tier set of… more
- Oracle (Indianapolis, IN)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- IBM (Bellevue, WA)
- … support services of our SaaS solutions. Reporting to the Manager of Technical Support , this individual will work closely with our customers, Customer Success ... **Required technical and professional expertise** * Exposure to technical support , system implementation/administration experience * Hands on experience… more
- Google (New York, NY)
- Technical Product Lead, Support Systems, YouTube _corporate_fare_ YouTube _place_ San Bruno, CA, USA; Mountain View, CA, USA; +2 more; +1 more **Mid** Experience ... on our key Customer Support Platform Systems. You will partner with Support Systems engineers and technical operations team members to craft platform… more
- Brivo (Bethesda, MD)
- Summary The Technical Support Representative (Tier II) is a mission-critical role at Brivo, serving as the primary technical point of contact for our dealers ... and reseller partners. Join a fast-growing, dynamic technical support team that operates as expert...issues and system updates. + Act as a dedicated advocate for our dealer base, translating their on-site challenges… more
- US Tech Solutions (Pittsburgh, PA)
- …+ In partnership with Business Development teams: + Provide high touch technical support with strategic clients to facilitate the migration from ... 6 Months** **Job Description:** + The client is seeking a highly skilled API Integration Technical Solutions Support Engineer to join their team and support … more
- Oracle (Abilene, TX)
- …on diverse customer situations and escalated issues. **Responsibilities** The **Principal Technical Support Engineer** serves as a proactive technical ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- MongoDB (Palo Alto, CA)
- …our customers to identify, characterize, solve & recover from problems raised to the Technical Support team + Resolve technical issues through diligent ... is Solving Complex Technical Challenges (https://www.mongodb.com/blog/post/solving-complex- technical -challenges-mongodbs- technical -services-team) or what life in Cloud Support … more
- Cisco (Mclean, VA)
- …and triage Customer Facing Defects. They work closely with Meraki Support , Platform and Product Engineering and Product Management organizations to deliver ... top class Customer and Support Experience. As a People Leader within the Meraki...and leadership presence in a fast-paced, dynamic environment. + Advocate for AI and automation to enhance products, services,… more