- ITW (Carol Stream, IL)
- …scripts, identify key details of the customer and problem and provide effective technical support in accordance with warranty, call-handling and general polices. ... and on a timely basis in accordance with the company procedures. + Timely documentation of all customer conversations...to their duties. + Act as a Role-Model for technical support and, demonstrating high-levels of customer… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing ... technical support and counsel both remote and...paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... more secure than the one before. We are a company built on the foundation of challenging and disrupting...software and hardware quality per release cycle + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Santa Clara, CA)
- … assistance as needed (often, in high pressure situations). **Your Impact** + Offer technical support to customers and partners. + Effectively manage support ... more secure than the one before. We are a company built on the foundation of challenging and disrupting...+ Conduct fault isolation and root cause analysis for technical issues. + Author Technical Support… more
- Amazon (Nashville, TN)
- …to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America. In this role, ... in electrical engineering, computer engineering, or equivalent, or 4+ years of technical support experience - Must have extensive Controls Troubleshooting… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... more secure than the one before. We are a company built on the foundation of challenging and disrupting...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Reston, VA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... more secure than the one before. We are a company built on the foundation of challenging and disrupting...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Santa Clara, CA)
- …high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to ... more secure than the one before. We are a company built on the foundation of challenging and disrupting...across the entire organization and Executive Leadership + Publish Technical Support Bulletins and other user documentation… more
- NetApp (Morrisville, NC)
- **Job Summary** As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support ... and interest in problem solving + Collaborate with other Technical Support Engineers to quickly facilitate solutions...regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region,… more
- Daktronics (State College, PA)
- …growth potential. If this sounds like you, you could be the next Daktronics Remote Technical Support & Onsite Field Service Engineer. As aRemote Technical ... flexible opportunities. You can learn and grow at a company that provides competitive compensation and meaningful benefits -...& Onsite Field Service Engineer, you'll primarily provide remote technical support from your home office but… more