- Truist (Raleigh, NC)
- …14. Provides new staff with PC/account setup and orientation. 15. Provides escalated technical support that requires an on-site presence (server, NAS, network or ... technology teams. This leader will have a broad understanding across technical systems, including networks, employee devices, policies, overall capability, security,… more
- Newtown Savings Bank (Newtown, CT)
- …Top Tier Help Desk Escalation Support : Works with the team to provide technical support to users by analyzing and resolving problems encountered with all ... members concerning user needs, including working with the IT Helpdesk Supervisor to ensure support tickets escalated...Support Analyst and IT Security Specialist, applying sound technical judgment with a customer service attitude. + Remote… more
- Scotiabank (Dallas, TX)
- …Contributes to the overall success of the US IT End-User Operations - IT Technical Support Specialist in United States ensuring specific individual goals, plans, ... guarantee the overall success of the US Information Technology Helpdesk , which provides the intake, resolution or assignment of...tickets for the organization's US staff. * Ensure all technical support requests are addressed within an… more
- Intrinsic Schools (Chicago, IL)
- …assess and meet technical needs for events and instruction. + Provide in-classroom technical support to staff and students. + Respond to Helpdesk tickets ... a critical role in supporting Intrinsic's mission by ensuring that all technical systems and devices function efficiently and effectively across both campuses. This… more
- GovCIO (Vandenberg AFB, CA)
- …backups, monitoring, and incident response in secure networks. + Provide Tier II technical support to users in both field and facility environments, ensuring ... methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in… more
- Kelly Services (Alexandria, VA)
- …solutions that align with business goals. In addition to hands-on tier 3 helpdesk support , this position often mentors junior developers, contributes to ... to ensure business continuity 53. Monitoring & Troubleshooting 54. Tier-1 and Tier-2 technical support and ticket resolution 55. Provide Tier 3 support for… more
- Hudson Headwaters Health Network (West Glens Falls, NY)
- …Operations/Systems analyst III is responsible for providing exemplary customer service and technical support to all HHHN staff. The Operations/Systems analyst ... involved in the auditing, support , and maintenance of all enterprise technical support applications, access control, identity access and other systems. The… more
- Teledyne (Billerica, MA)
- …tracking accountability, ensuring documentation, monitoring and evaluating, problem solving and technical assistance + May work on support and maintenance ... problems and the knowledgebase of corrective actions which resolved issue + Provides support details of technical tables and reporting tools to provide flexible… more
- SHI (Austin, TX)
- …Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a wide variety of service requests ... from end-users across the organization, covering hardware, software, and application support . + Independently interpret, diagnose, and resolve technical issues… more
- Robert Half Technology (Albuquerque, NM)
- …to explain technical concepts in simple terms. * Proficiency in Helpdesk and Desktop support . * Experience with Microsoft 365 administration, including ... New Mexico. In this role, you will play a crucial part in providing technical support and managing IT systems in a Microsoft Windows environment. You will work… more