- Proven IT (Naperville, IL)
- …Full-time Description The Tier II Engineer is responsible for various managed IT support related to technical troubleshooting and maintenance. This is the ... intermediate level of technical customer support . The Tier II Engineer...Tier II receives escalations from Tier I to deliver support for Proven IT Helpdesk customers +… more
- Integra LifeSciences (Cordova, TN)
- …Operations Specialist** is responsible for providing remote and desk-side 1st and 2nd level support to Integra end-users at the Cordova, SLC and RDC site. The IS ... Support Specialist-Intermediate is also responsible for supporting PC hardware...essential duty satisfactorily. Primary responsibilities are to: + Monitor Helpdesk ticketing system. Provide timely and professional PC and… more
- Revelyst (San Diego, CA)
- …team. As a Tier 1 Customer Support Agent you provide the initial Technical Support contact to the end-user. To identify, research, and resolve all general ... for further assistance. This position reports to the **Customer Technical Support Supervisor** . **As the Customer...based upon experience resolving new customer issues to grow helpdesk knowledge base. + Work with customers and manufactures… more
- Robert Half Technology (Houston, TX)
- …the enterprise network and supporting IT systems. You'll bring deep technical expertise across large-scale WAN environments and ensure reliable, secure, and ... high-performance operations. In this role, you'll not only resolve complex technical challenges but also mentor junior engineers, drive network projects, and… more
- Robert Half Technology (Cleveland, OH)
- …in software testing and updates that influence network performance + Offer helpdesk support outside regular hours, including participation in on-call rotations ... Engage in team meetings to communicate progress and share technical insights + Record help desk support ...share technical insights + Record help desk support activities and resolutions + Contribute to the creation… more
- Carnegie Mellon University (Pittsburgh, PA)
- …application-level research software within your scientific domain. + Troubleshoot and resolve technical issues referred by the PSC helpdesk , providing timely and ... with internal and external users to solve problems, answer research and support questions, and provide expert guidance on configurations, best practices, and… more
- City of New York (New York, NY)
- …central service and support team, responding to incoming inquiries, troubleshooting, technical support and onboarding of vendors to the city's procurement ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office...information to stakeholders, coordinating responses across various operational and technical teams, while documenting and partnering to resolve any… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate… more
- GovCIO (Newport News, VA)
- …and implement facilitator and maintenance scheduling. + Provides installation and technical support for Audio and Video Teleconference systems. Installs, ... + Reads blueprints and wire ATC racks. + Provides technical support to users experiencing problems with...One year of AV experience. + One year of helpdesk experience **Company Overview** GovCIO is a team of… more
- Gromelski & Associates, Inc. (Manassas, VA)
- …Installation; Integrated Logistics Support , Training Development and Delivery, Multimedia Support , and Technical System Support ._ **_System Administrator ... Job Description:_** Provides technical and operational support for the operation and administration of the site...outages. + Respond to requests and tickets to the helpdesk . + Install and configure servers and workstations. +… more