- Citizenship and Immigration Services (San Bernardino, CA)
- …programs, projects, and initiatives. Develop and deploy field office programs that support the day-to-day operations of the field office and the administration of ... informal complaints and grievances. Directs staff who perform professional, technical , and administrative work. Identify significant customer service issues and… more
- TEKsystems (Austin, TX)
- Required Skills: + 2+ years of helpdesk support experience + Windows OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk ... are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP,...Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions +… more
- CACI International (Hampton, VA)
- …establish milestones, develop work assignments, and produce progress reports and technical briefings. * Support exceptional customer service through superior ... highly motivated and experienced Enterprise IT Service Manager to support our US Air Force customer at Langley Air...service standards. This role requires a strong mix of technical expertise, operational leadership, and customer service focus in… more
- CAE USA INC (Tampa, FL)
- About This Role Job Description Summary Provide technical support to Users on the Service Desk Responsibilities : + Supports end users by resolving hardware and ... equipment. + Inventory Management + Collaborate with higher level Technical Support members and other IT teams...solve them expeditiously. + Able to identify trends in helpdesk calls to identify core problems and client trends.… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …closely with the Network Operations and Security Center (NOSC) to provide helpdesk support , resolve connectivity issues, and maintain compliance with Information ... Assurance requirements. Impact Your work will directly support mission readiness for the US Navy by ensuring secure, reliable communications across critical training… more
- Proven IT (Tinley Park, IL)
- …Full-time Description The Tier I Engineer is responsible for various managed IT support related to technical troubleshooting and maintenance. This is the first ... level of technical customer support . The Tier I Engineer...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers +… more
- CACI International (Reston, VA)
- …documentation * Perform and support Travel testing efforts * Provide end-user helpdesk support in the production environment of SAP S4 and GO.gov solution ... is seeking candidates with SAP Concur travel experience to support a federal client working in either our Reston,..._Desired:_ * SAP Funds Management * Ability to create technical documentation content and templates This position is contingent… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …following duties: Identifying transactions that need general ledger adjustments; Providing technical support to program managers and leadership; Analyzing and ... impacting USCIS operations and provide professional assistance and direct support to HQ and field management relating to the...violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk… more
- Insight Global (San Antonio, TX)
- …business hours - Handle password resets, Wi-Fi issues, and Level II troubleshooting Technical Tasks - Install and support Windows 11 desktops/laptops - Maintain ... TX. The Help Desk Analyst will provide frontline IT support for all locations worldwide, handling both on-site hardware...flexibility for one remote day per week. Key Responsibilities: Helpdesk Coverage - Resolve ~50 tickets weekly via FreshDesk… more
- Integration Innovation, Inc. (i3) (Huntsville, AL)
- …end-users have a smooth and efficient experience with technology tools by addressing technical issues and providing desktop support . Uses technical ... IT Help Desks to troubleshoot and document IT issues. + Monitor multiple helpdesk dashboards and be proactive in solving customer issues. + Manage supplies for… more