- TEKsystems (Phoenix, AZ)
- …experience working in a service desk or customer service environment Minimum 1 year technical support experience Minimum 1 year chat support experience ... Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk ...sessions at a time + Working knowledge of PC technical support , systems administration, networking, Windows and… more
- The Hartford (Charlotte, NC)
- …in deploying/configuring system* Provide resolution of more complex issues escalated from the support helpdesk and provide extra frontline support capacity ... and be comfortable working with a variety of tools and technologies. In addition to technical skills, we are looking for a team player who is able to work well… more
- General Dynamics Information Technology (Chantilly, VA)
- …metrics reporting, providing comprehensive helpdesk metrics, and managing ad hoc support requests.** **Provide technical support via phone and/or email ... Infrastructure and Operations **Skills:** Cloud Computing,Problem Resolution,Standard Operating Procedure (SOP), Technical Issues, Technical Support **Experience:** 8… more
- Bright Horizons (Newton, MA)
- …the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... to offer high-quality child care, elder care, and educational support . Our workplace reflects this commitment-with collaborative environments, meaningful benefits,… more
- IT Concepts (Washington, DC)
- …applications, IT equipment and products as they are deployed by VACO, including technical support for all IT equipment including computers, laptops, projectors ... on a continual basis. + Manage ServiceNOW (SNOW) helpdesk tickets and request queues; responsible for updating assigned...for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration.… more
- NANA Regional Corporation (Fayetteville, NC)
- … and operational challenges. **Qualifications** + Basic understanding of technical support processes, including research, diagnosis, documentation, and ... performance results and implementing improvements to ensure project success. + Provides technical expertise and advisory support across multiple assignments with… more
- M. C. Dean (San Jose, CA)
- …and patching to ensure compliance with Information Assurance (IA) standards. + Support application of Security Technical Implementation Guides (STIGs) ... Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. Responsibilities **What you'll… more
- Teledyne (Billerica, MA)
- …tracking accountability, ensuring documentation, monitoring and evaluating, problem solving and technical assistance + May work on support and maintenance ... problems and the knowledgebase of corrective actions which resolved issue + Provides support details of technical tables and reporting tools to provide flexible… more
- DR Horton, Inc. (Arlington, TX)
- …* Assist manager in establishing and coordinating special assignments within the Helpdesk * Provide phone, webchat, and in-person support to end ... Administer and troubleshoot user accounts for several different systems * Provide executive support * Write technical documentation and workflows for review and… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... system back-ups, error log reviews, database size analysis, and integrity checks. + Support development of new system and application implementation plans to… more