- FirstLight Fiber (Albany, NY)
- The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This ... focal point within the team, validating escalations into 2nd & 3rd level Technical Support , and overseeing Core Network Events that impact multiple… more
- Hawaiian Electric (Honolulu, HI)
- …and/or applications to meet customer needs (new or modifications). As needed, provides second- level technical support for Help Line. + Collaborate with ... processes. Provides technical support . Coordinates and/or handles second- level technical support for Help Line, as/if needed. + Participates as… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …to prioritize multiple IT support requests + Demonstrated experience providing high- level technical support to C-suite executives, ensuring timely ... a motivated Information Technology Technician to provide Tier 2 technical support and assist our team with...issues and events generated by tools within established service level agreements. + Performs limited tier one configuration, tuning… more
- BAE Systems (Westminster, CO)
- …have adequate knowledge of board designs to provide Printed Wiring Assembly (PWA) and FPGA level technical support and be able to engage Subject Matter ... hires. A Box RE/Lead is the primary owner for technical execution and hardware performance of the pertinent hardware...strong execution. **What You ll Do:** + Understand system level and box requirements. + Assist with flow down… more
- Oracle (Phoenix, AZ)
- …, and optimization of all production server hardware, software. + Provides escalated 2nd level technical support for complex technical issues which ... leading problem management cases and providing management status. + Manages escalated support cases and leads appropriate internal technical resources and/or 3rd… more
- Rubrik (Morrisville, NC)
- …that come your way. Senior Customer Success Engineers at Rubrik will provide enterprise level technical support to our customers via phone, web, email, ... post purchase experience. The team is responsible for delivering post deployment technical support to customers and partners with a wide range of technologies… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …efficient Connecticut through reliable, secure technology. DISCOVER THE OPPORTUNITY TO + Provide first- level technical support by responding to help desk ... the completion of the development program. PREFERRED QUALIFICATIONS + Experience providing technical support in an IT Help Desk environment, including resolving… more
- ChenMed (Houston, TX)
- …intermediate and/or senior level technicians. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Provides level 1-2 technical support in a professional manner ... great people to join our team. The Associate Field Support Technician assists higher level technicians on...and directives. **_Other responsibilities may include:_** + Handles daily technical support activities on desktop support… more
- CACI International (Chantilly, VA)
- …the Integrated Service Center, the Frontline Account Manager will: Key Responsibilities: Provide first- level technical support in a 24x7 world-class service ... escalation where appropriate-ensuring issues are resolved promptly or directed to the correct technical teams. This role requires a high level of technical… more
- Oracle (Abilene, TX)
- …, and optimization of all production server hardware, software. . Provides escalated 2nd level technical support for complex technical issues which ... is built on. The future is about providing higher level services that companies can consume on demand. Oracle...management cases and providing management status. . Manages escalated support cases and leads appropriate internal technical … more