- IBM (Austin, TX)
- …As a Customer Support Engineer, you will participate in the worldwide remote technical support team for our InfoSphere Optim software. You will be ... Engineer, you will participate in the worldwide remote technical support team for our...and service units to provide seamless problem resolution that lead to delightful client perceptions, utilizing technical … more
- Sonos (Boston, MA)
- …critical escalations, including pervasive bugs and potential product defects. + Mentor the junior Technical Support team members as a primary component of ... Seattle, WA or Goleta, CA office locations. The Principal Technical Support Engineer owns support ...Hardware and Software products for our global Customer Experience support team . In this role, you will… more
- Palo Alto Networks (Santa Clara, CA)
- …ensure their repeat business and future endorsement. You will be in charge of leading a technical support team that will help identify and fix complex issues ... at least 3 years experience in a management OR lead role in a high-touch or white-glove support...proactive support **The Team ** Our technical support team is critical… more
- Kohler Co. (Kohler, WI)
- **Customer Service Team Leader , Technical Support ** _Work Mode: Hybrid_ **Location: ** Hybrid - Kohler, WI **Opportunity** Provide World-Class Customer ... in class technology to drive efficiencies. * Collaborate with other members of the Technical Support and Customer Service leadership teams to identify areas of… more
- Palo Alto Networks (Plano, TX)
- …the forefront in the industry. **Your Impact** + Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and ... at least 3 years experience in a management OR lead role in a TAC environment + Technical...service delivery experience preferred **The Team ** Our technical support team is critical… more
- EchoStar (Englewood, CO)
- … Technical Support Engineer, you'll be a key member of the DISH Business Technical Support Team focused on supporting a variety of new and legacy ... Mobile, Hughes and Sling TV. **Department Summary** Our Sales team advocates for our products and the customers they...interactions with each account, or Product + May provide technical support during the sales process, including… more
- Generac Power Systems (Waukesha, WI)
- …that support growth, and **innovate** the industry. The Director, Technical Support will lead a team of managers, supervisors, and individual ... highly escalated cases and delegates work to appropriate resources within the technical support team + Meet regularly with supervisors and managers to… more
- Palo Alto Networks (Santa Clara, CA)
- …You will receive the training necessary to become an expert within the technical support team ! **Compensation Disclosure** The compensation offered for ... team , you will serve our customer base providing technical support , by answering incoming support...platform - Threat Intelligence Management, as we continue to lead the market of SOAR with innovation. Our teams… more
- NVIDIA (Durham, NC)
- … technical inquiries, debugging, and resolving their issues. As a member of our Technical Support team , you are a meticulous, proficient communicator who ... Significant part of the role is also to interact with Engineering, Marketing, and Support teams regularly on technical issues. What you will be doing: +… more
- JobNimbus (Lehi, UT)
- …chats, and/or emails daily + Ability to share and collaborate on work among a Technical Support team + Attentiveness and patience + Time-management skills + ... maybe even land a new job! Mission: Provide world-class technical support and training in a timely...the curve, continuously learning and implementing cutting-edge technologies. + Team Commitment. You build, mentor, and lead … more