- TEKsystems (Overland Park, KS)
- …Top Skills - Must Haves + Network Monitoring of 5G Details The Tier 2 NOC Support Engineer is a technical escalation point and mentor for Tier 1 ... Required Qualifications * * 3+ years in a NOC, IT operations, or infrastructure support role. * * Strong understanding of ITIL v3/v4 (certification preferred). * *… more
- TEKsystems (Overland Park, KS)
- …(eg, ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation matrix. Runbook ... progress on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2/ Tier 3 teams for unresolved/complex incidents. - Participate in… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …As an integral part of the team, the Technician 's duties will include providing technical troubleshooting support to the end users in the field. The SATCOM ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626)...required network service levels + Provide service desk and technical support to users. Requirements Education &… more
- CACI International (St. Louis, MO)
- Systems Administrator - Tier 2 Desktop Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... * * **The Opportunity:** CACI is looking for a Tier 2 Desktop Support Technician ...attention to detail * Strong organizational skills * Strong technical writing skills (document creation and management) * Strong… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2 under general supervision, provide technical software, hardware and network configuration and support for voice and ... by step solutions in a call center environment. The Tier 2 Support Techs work within the...Dobson operating system to create detailed work logs and technical documentation in resolving customer trouble issues and configuring… more
- Access Dubuque (Dubuque, IA)
- …Supply Co** 1 Positions ID: 74448 Posted On 07/16/2025 **Job Overview** As an IT Technician Tier I at Crescent Electric, you will be responsible for the day ... IT Technician - Tier I **Crescent Electric...the Server Administrators and Network Administrators in the day-to-day support of the technical infrastructure and notify… more
- Leidos (El Segundo, CA)
- **Description** The Digital Modernization Sector at Leidos has an opening for a ** Tier II Network Technician ** to support computer data communications ... Network Technician are as follows: + The Tier II Network Technician will support...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. + Available to travel up… more
- Leidos (Las Cruces, NM)
- **Description** The Digital Modernization Sector at Leidos has an opening for a ** Tier II Network Technician ** to support the customer's computer data ... follows: + The Tier 2 network field technician will support the installation and maintenance...Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. + Knowledge of Transmission Control… more
- Red River (Chantilly, VA)
- …for working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other ... those around you successful. We are looking for a Tier 1 Technician who is primarily responsible...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end users. They will support a newly awarded contract ... 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential functions will include: + Answering questions… more