- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office ... and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team...solutions and user education. You will also provide advanced technical support for escalated issues. Join a… more
- TISTA Science and Technology (MD)
- … to technical and non- technical staff. + Provide white-glove technical support to the executive staff supporting the various applications including: ... + 2+ years of experience working in a customer-facing technical support role, including Service Desk/Help Desk/Desktop...X workstations. + Proven work experience as a desktop support engineer or support technician .… more
- TISTA Science and Technology (MD)
- … to technical and non- technical staff. + Provide white-glove technical support to the executive staff supporting the various applications including: ... + 5+ years of experience working in a customer-facing technical support role, including Service Desk/Help Desk/Desktop...X workstations. + Proven work experience as a desktop support engineer or support technician .… more
- CACI International (Peterson AFB, CO)
- Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... mission operations. We have an exciting opportunity for a Tier 2 IT Technician to join our...Technical team member responsible for providing systems administration support services. + Responsible for maintenance and sustainment. +… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active...fulfill customer needs to ensure customer satisfaction. + Provide technical support to end users on a ... VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...Respond to telephone calls, emails and personnel requests for technical support . + Document, track and monitor… more
- Nightwing (Pensacola, FL)
- …is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments. **Responsibilities ... (tiered support model), using an Incident Management System. + Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis.… more
- Insight Global (Collierville, TN)
- …Description A client/employer of Insight Global is seeking a detail-oriented and proactive Tier 1 Support Specialist to join our client's team in Collierville, ... TN. This role is responsible for monitoring, triaging, and resolving technical issues across multiple platforms, ensuring timely escalation and documentation. The… more
- T and T Consulting Services (San Antonio, TX)
- …briefing rooms, collaboration suites, and desktops. Provide design, installation advice, and technical support for VTC studio suite equipment. + Knowledgeable ... Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum...managed network device on the classified network. + Provide technical support and assistance in the design,… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- IntelliDyne (Falls Church, VA)
- …ll, or lll certification required: example Security+ CE. + Bachelor's Degree and 4 years technical support experience or a HS degree and 8 years technical ... DHA - Deskside Technician - Tier 2 Clearance: Active DOD...issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN,… more