- General Dynamics Information Technology (Chantilly, VA)
- …team members, service providers, customers, and stakeholders + Update incident : change documentation, configuration management database (CMDB), knowledge ... GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the US… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the US ... experience **US Citizenship Required:** Yes **Job Description:** General Dynamics Information Technology (GDIT) is seeking a highly skilled **IT Engineer** with… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …+ Conduct technical reviews and mentoring to ensure adherence to best practices. + Incident and Problem Management + Serve as escalation point for critical ... performance evaluation + Team building and conflict resolution + Vendor and Contract Management + Negotiating with service providers and technology vendors +… more
- General Dynamics Information Technology (Fairfax, VA)
- …the ability to deliver, support, track, and manage: + Customer Management + Knowledge Management + Incident Management + Change Management + Problem ... response + Threat hunting + Security Operations Center (SOC) management and monitoring + Security incident Detection...technology and professional services company that delivers consulting, technology and mission services to every major … more
- AIG (Charlotte, NC)
- … technology challenges and recommend ways to optimize performance. + Govern Incident Management and root cause analysis, technical issues, problem resolution ... discussions. + Participate in PI Planning + Participate in Major incident RCA calls. + Refine/ mature...deadlines. + Sound knowledge of all ITIL processes ie, Incident Management , Problem Management , Change… more
- General Dynamics Information Technology (Washington, DC)
- …limited to the following: + Lead and manage day-to-day activities related to incident management and resolution of IT failures involving end-user hardware, ... qualifications: + Minimum of 5 years of experience in incident management , troubleshooting, and endpoint support. +...technology and professional services company that delivers consulting, technology and mission services to every major … more
- General Dynamics Information Technology (Fairfax, VA)
- …flows. + Expert familiarity in one or more 20.x+ Helix applications including Incident Management , Remedy Knowledge Management , Change Management , ... GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the US… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …+ Skilled in utilizing best practice engineering methods + Demonstrated knowledge of incident management , problem management , change management , ... GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the US… more
- TECO Energy (Ruskin, FL)
- …internal and external government and regulatory audits and data requests with respective management and team members. Review operational technology cyber asset ... Mac OS, Linux/Unix), endpoint, server, and network security. Basic knowledge of major security systems and functions for incident response, monitoring and… more
- Aeris Communications (Chicago, IL)
- …of ITIL best practices, you will oversee the strategy, implementation, and execution of Incident Management , Problem Management , and Change Management ... (SLAs) to measure and improve the effectiveness of Service Management processes. Incident Management +...response plans, escalation procedures, and communication protocols. + Lead major incident reviews to identify root causes,… more