- Humana (Oklahoma City, OK)
- …to lead Humana's transformation at the intersection of operations, technology , and AI innovation. The Associate Director of Cloud Infrastructure Operations will ... ecosystem to align cloud operations with business priorities and compliance standards. + Lead and mature the Incident and Problem Management functions to… more
- MetLife (Clarks Summit, PA)
- …* Strong knowledge of 24x7 Production Support practices * Understanding of Incident management functions, with ability to lead incident triage calls ... Join US Technology Command Center and Resiliency group provides Production Support and Resiliency Services for applications support various US Businesses.… more
- General Motors (Defiance, OH)
- …use of appropriate standardized operational methods. **What You'll Do (Responsibilities):** + Lead a team delivering comprehensive onsite IT support across one ... storage, networking, end-user computing, and deployment teams. + Provide IT support for manufacturing launches, ensuring seamless technology integration and… more
- Astrix Technology (El Segundo, CA)
- …SOPs and compliance with relevant standards, including ICH GCP E6 (R2). + Lead the incident management process by tracking and addressing complaints, deviations, ... audits, including for-cause audits. + Prepare necessary documentation to support audit activities, including audit plans, reports, certificates, and corrective… more
- SAP (Herndon, VA)
- …sensitive escalated customer issues in team environments and individual-driven actions ( incident solving or real-time support ), in cooperation with experienced ... and a variety of benefit options for you to choose from. **SAP NS2 Support Engineer (IBP Data Integration) - Virtual** **COMPANY DESCRIPTION** SAP is the global… more
- NTT America, Inc. (San Diego, CA)
- …**ERP Support and Compliance Manager:** **Responsibilities:** + Oversee the support function, including incident , problem, change, and release management ... to take complete ownership of tickets to provide timely incident resolution within SLAs + Ensure project SLAs, KPIs...database + Understand SOX requirements and work with SOX lead to ensure compliance to SOX for support… more
- Xylem (Seattle, WA)
- …impact reduction through risk assessments, mitigation strategies, and action plans. + Lead and manage incident investigations, ensuring timely identification of ... make water work every day. As a leading water technology company with 23,000 employees operating in over 150...all EHS activities to the regional operational leaders. + Lead the strategic planning and tactical execution of EHS… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …FPN, ExpressRoute, VPN, and advanced network services. **Key Responsibilities** Advanced Operational Support + Lead triage and mitigation of moderate complexity ... Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking… more
- Audacy (New York, NY)
- …timely issue and problem resolution. + Establishes and maintains SLAs/KPIs for support including incident response, request fulfillment and problem management. + ... **Overview** **Job Title:** Director, Enterprise Support Services **Department:** Technical **Reporting To:** Vice President,...wide range of applications and systems. + Ability to " lead by example" by leading teams though issue triage,… more
- ICF (San Jose, CA)
- …ICF is seeking an experienced Security Operations Center (SOC) Manager to support a Defense Human Resources Activity (DHRA) cybersecurity program. In this role, ... you will oversee 24/7 SOC operations, lead a team of analysts performing detection, triage, and...detection, triage, and escalation, and ensure effective coordination of incident response activities. The SOC Manager develops playbooks, implements… more