- Amentum (Springfield, VA)
- …cases, emails, phone calls and develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures ... while staying on task. + Perform customer service tasks (eg, answering telephone calls, typing, filing, scanning, faxing, copying, & correspondence management). +… more
- Beth Israel Lahey Health (Winchester, MA)
- …and serve as a resource to other front desk colleagues. Answers telephone calls promptly while identifying themselves and the practice. Takes clear messages, ... other patient care calls are forwarded to nurse in basket for triage . May facilitate insurance referrals and authorizations for scheduled procedures, office visits… more
- SSM Health (Fond Du Lac, WI)
- …weekend and holiday **Job Summary:** Answers incoming calls and performs triage of inquiries. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + ... Responds to telephone and/or Internet inquiries from customers seeking information and/or...REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Department:** 8651000038 TELEPHONE OPERATORS **Work Shift:** Night Shift (United States of… more
- Carle Health (Champaign, IL)
- …corrections within 24 hours of receiving them.Completes visits notes and telephone conversations records and transmitted timely according to policy (includes ... physician orders, admission, routine, supervisory, telephone and discharge notes.)Ensures Physician Orders are written timely, corrections to care plans are entered… more
- Virginia Mason Franciscan Health (Silverdale, WA)
- …ensuring patient privacy and comfort. + Collects patient information through telephone and in-person contact; screens, communicates and responds to patient needs ... level of training/scope of licensure and established procedures; follows triage standing orders/protocols for routine nursing situations and refers complex,… more
- New England Cancer Specialists (Topsham, ME)
- …physicians of patient's needs and recommended interventions. Perform nursing assessments and the triage of patient care needs over the phone and in the office. This ... of care. + Assist physicians; conduct patient assessments. + Receive patient telephone calls and intervene appropriately for that patient's specific needs in a… more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- …members, HHS clinical areas, third party payers, etc. both in-person, by telephone , and via websites to register patients, gather or update information, complete ... resources as well as payor websites. Conducts accurate patient arrival in ED Triage by prioritizing acuity by understanding chief complaints, in accordance with the… more
- Penn Medicine (Philadelphia, PA)
- …third floor of the Preston Building, which provides the following services: - Triage , evaluation and treatment of pregnancy complications occurring from 13 to 42 ... station. + Responsible for maintaining pneumatic tube system. + Telephone Etiquette: Answering phone calls - introduce self, identify...time of day, ask How may I help you? Telephone transfer - explain the reason for the transfer,… more
- HCA Healthcare (Plano, TX)
- …not limited to hospitals, clinics, post-acute centers, and physician offices via a telephone call to initiate acceptance and expedite decision making relative to a ... transportation. + Exhibits and models exceptional customer relationship behaviors, including telephone and personal contact with all of the call center' customer… more
- University of Utah (Salt Lake City, UT)
- …telework schedule are expected to provide their own home office space, internet connection, telephone , and have the ability to work independently. **VP Area** U of U ... and Routine request. Coordinate work assignments with team members. + Facilitate and triage the priority of requests, complete build, conduct user testing and close… more