- PPL Corporation (Providence, RI)
- …through responsible use of company provided computing, monitoring, alerting, and telephony tools. * With direction, assists in ADMS technology evaluation and ... through responsible use of company provided computing, monitoring, alerting, and telephony tools. * With direction, assists in ADMS technology evaluation and… more
- Synergy ECP (Annapolis Junction, MD)
- …for transmission, including filtering, amplifying, and converting signals. + Telephony Switching System: Technologies and protocols involved in connecting calls ... in a telephony network. + Communications Systems: The infrastructure and technologies used for transmitting information over distances, including wireless,… more
- Firefly Health (Watertown, MA)
- …highly proficient with Google Workspace, CRM/ticketing systems, claims portals, Slack, IVR/ telephony tools, and internal knowledge bases. + You have excellent ... communication skills, both written and verbal, with the ability to convey complex information clearly. + You're a structured and meticulous problem-solver with strong attention to detail. + You take initiative, follow through, and thrive in a fast-moving,… more
- Eversource Energy (Windsor, CT)
- …Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including ACD, IVR, Workforce Management and Quality Assurance ... tools\. + Demonstrate familiarity with Social Customer Care platforms as well as the ability to calculate and analyze, various call center management metrics\. + Requires Microsoft Office proficiency, including Word, Excel, PowerPoint, and Outlook\. + Requires… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …overall patient experience. + Proficiency in Epic EHR systems, telephony /contact-center platforms, and Microsoft applications (eg, Word, Excel, Outlook). Employee ... Benefits + Full benefits packages available for part- and full-time status. + PTO accrual from day one! + Generous retirement plan with match available. + Wellness program for employees and their families. Our Mission : We heal people, promote health and… more
- Crown Equipment Corporation (New Bremen, OH)
- …security alarm systems, access control systems, video surveillance, network switches, telephony devices, closed caption TV, structured low voltage cable, and other ... telecommunication equipment throughout Company facilities. + Test and validate to ensure installation meets industry standards. + Clean, test and proactive servicing of alarm systems and network infrastructure to ensure proper operation. + Analyze and use test… more
- Hannaford (Ballston Spa, NY)
- …* Thoroughly understand and operate the pharmacy register, computer software and telephony system. * Maintain an atmosphere of enthusiastic customer focus both in ... person and on telephone. * Assist in maintenance of third party prescription information and resolution of rejected adjudication. * Initiate prescription renewal requests to doctor via telephone call or fax where applicable by law. * Understand pharmacy… more
- Baylor Scott & White Health (Temple, TX)
- …Performs troubleshooting of technical office equipment and peripherals, including telephony , printer configuration, scanners, and applicable hospital or research ... equipment. + This role supports the classroom and the technology in it - not identity, access, or backend systems. + Performs other duties as assigned or required. + This role is 100% onsite support. **Key Success Factors** + Advanced computer troubleshooting… more
- Capgemini (Atlanta, GA)
- …Integrate IVR systems with other Contact Center components, such as CRM and telephony systems. + Ensure IVR systems are compliant with accessibility standards and ... Google's guidelines. + Experience driving conversational bots for various channels (web, voice, etc.) projects. + Experience in user-centric conversation experiences involving chat, text, or voice. + Experience in Tel domain and processes. + Strong… more
- Cognizant (Cincinnati, OH)
- …+ Strong relationship management and conflict resolution abilities. + Experience with telephony technologies. + Exposure to a broad spectrum of IT applications and ... architecture. + Ability to work in cross-functional and virtual teams, multitask, and prioritize effectively. + Self-motivated problem solver with minimal supervision, supporting global team goals. Applications will be accepted until 12/26/2025 The annual… more