- Metro Nashville Government (Nashville, TN)
- …troubleshoot, repair, and provide technical support for the Departments 911 Telephony and Voice Recording systems and services. Will also provide help ... desk functions and technical support to users. Performs other related duties. May serve as primary point of contact for after-hours support on rotating basis. Typical Duties + Maintain the Telecommunications systems for DEC to include voice and data circuits… more
- CVS Health (Cumberland, RI)
- …including: + Data Center & Network Services + Servers, Laptops & PCs + Telephony & Contact Center as a Service (CCaaS) + **Develop category strategies and ... pipelines** in collaboration with senior leadership. + **Negotiate and manage supplier relationships** to deliver cost savings and value. + **Analyze market trends and vendor proposals** to inform award decisions. + **Present strategic recommendations** to… more
- Insight Global (Los Angeles, CA)
- …such as Contact Centers, Interactive Voice Responses (IVR) and Computer Telephony Integration (CTI) applications which have received appropriate approval. Scope of ... responsibilities includes the design, scripting, and implementation of systems and applications throughout the enterprise. Also, responsible for post-installation review of data and customer perception to ensure objectives continue to be achieved. Serves as a… more
- COOLSOFT (Celebration, FL)
- …assigned. Document work performed and resolutions. * Perform advanced network and telephony support. Provide on-site support for remote troubleshooting by other OIT ... technical staff. Travel between FDOT locations required 25% - 40%. Minimum of 7 years of IT work experience, including managing team(s) responsible for production and operations support. 7 Primary Job Duties/ Tasks 1. Lead and manage the delivery of IT… more
- Corning Incorporated (Painted Post, NY)
- …+ ServiceNow utilization. + Deployment/configuration of standard IP telephony . + Hardware ordering/deployment. **Additional Responsibilities** + Documentation ... (records) management. + Knowledge base utilization. + Project interaction. + Customer scheduling/follow-ups. + End user equipment moves (disconnect/reconnect). + Multi-team interaction and/or technical roundtable participation. + Standard device imaging via… more
- Banfield Pet Hospital (Waldorf, MD)
- …to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication. Description - External Essential Responsibilities and Tasks ... + Live and exemplify the Five Principles of Mars, Inc. within self and team. + Resolve client problems by determining the cause of the issue, selecting and explaining the solution to the issue, and following up to ensure resolution. + Recommend potential… more
- RTX Corporation (Tucson, AZ)
- …including oral and written communications. + Experience with platforms such as IP telephony , NTP servers, GemOne, and SolarWinds. + Ability to work under time ... constraints. + Experience with classified computing, STIG compliance, and network refreshes + Current DoD Top Secret level security clearance **What We Offer** Our values drive our actions, behaviors, and performance with a vision for a safer, more connected… more
- Insight Global (San Francisco, CA)
- …Salesforce Service Cloud, including: -CTI integration (eg, Open CTI, telephony connectors). -Knowledge Management (article setup, data categories, visibility rules). ... -Document Generation tools (eg, Conga, Nintex, or native solutions). -Omni-Channel configuration (routing rules, presence statuses, capacity models). -Strong understanding of core Salesforce configuration (objects, fields, page layouts, record types,… more
- Leidos (Washington, DC)
- …Document processes, recommend improvements, and reduce costs. + Collaborate with teams (Networks, Telephony , VTC) to resolve tickets. + Travel within the NCR (up to ... 10%) to support customer sites. **Qualifications:** + Active **DoD Top Secret/SCI clearance** . + HS diploma + 5 years' experience, or Associate's degree + 3 years. + Active IAT Level II DoD 8570 Baseline Certification (eg, Security+ce) or the ability to… more
- Kelly Services (Bridgewater, NJ)
- …on phone required + Experience with the following computer applications: Genesys ( telephony system), Salesforce (CRM), Microsoft Office a plus **What happens next:** ... Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding… more