- Robert Half Technology (Woodbury, MN)
- Description Position Summary: The IT Operations Manager is responsible for coordinating efforts between executive leadership, cross-functional teams, and vendors to ... AWS, databases, Windows servers, Windows and MacOS, IT security, Wi-Fi, and telephony Experience with Netsuite is a plus Familiarity with vendor-supported IT tools… more
- Bridgestone Americas (Brook Park, OH)
- …proud. **Job Category** Customer Support **Position Summary** We are seeking a Collections Manager to join our team! This position is responsible for oversight of ... + Solid understanding of call center technology and digital outreach, including telephony systems and collections software. + Ability to instill a teamwork culture… more
- Otsuka America Pharmaceutical Inc. (St. Paul, MN)
- The Senior Manager , Platform Engineer, Operational Support will be responsible for managing and enhancing platform integrations across data systems, Salesforce ... flow into analytical platforms and dashboards. + Experience with Salesforce and telephony systems integration (eg, Google CCaaS) + Actively participate in agile… more
- GovCIO (Shaw, MS)
- …+ Assist in the analysis and management of AFCENT programs supporting telephony systems, Voice over Internet Protocol (VoIP), and Time Division Multiplexing (TDM) ... voice systems, eg, Cisco Unified Call Manager and Defense Red Switch Network (DRSN); in addition...Network (DRSN); in addition to analysis and management of telephony data base systems, eg, Enhanced 911 (E911), Vesta,… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …including onsite telephony servers, cabling patches, end-user devices, and other telephony tasks as directed by the communications manager ; + Create and ... maintain documentation as it relates to the support services offered by the Help Desk; + Configure workstations for end users utilizing a standard desktop configuration; + Act as primary PC support and provide end-user support for on-site… more
- Booker DiMaio, LLC (Brooklyn, NY)
- …design of the Enterprise voice, video, data communication systems and services including telephony , desktop & softphones. + Develop and design VISIO or CAD type ... engineering drawings and technical specification to meet the NG9-1-1 needs + Plan and coordinate the design of all unified communications system hardware and software to perform to predefined specifications. + Manage the schedule and validation of the… more
- Flynn Restaurant Group (Independence, OH)
- …staff as well as Managed Service Providers, which includes Networking, Telephony , Disaster Recovery and Compliance. Maintain vendor relationships ensuring that all ... technologies deployed are fit for purpose and operating efficiently. Oversee and manage all Network related projects while leading, managing, coaching, and developing each employee. **What We Will Accomplish Together** + Overseeing the Networking operations… more
- HD Supply (Atlanta, GA)
- …and implement integrations between Service Cloud and other systems (eg, ERP, telephony , marketing automation) using APIs, middleware, or custom code. + Utilize their ... technical understanding to design and build complex workflows, process builders, and flows, optimizing service processes and agent efficiency. + Leverage their coding knowledge to diagnose and resolve complex technical issues within the Service Cloud… more
- Zoom (San Jose, CA)
- …to adopt, onboard, deploy, manage, and administer Zoom Phone business telephony solutions; + Use deep understanding of communications and collaboration market ... to meet and exceed customer needs; + Facilitate integration with third party applications, platforms, and go to market partners when that's the best path and a great way to deliver customer value; + Work with sales, support, and customer success teams to… more
- Amazon (Seattle, WA)
- …velocity events such as Peak/Prime Day" throughout the year Drive telephony , capacity planning, and workforce management decision support systems capabilities. ... Provides input and thought leadership on new tool capabilities and enhancements Lead local site management and workflow teams to optimize staffing requirements Offer data, insights, and provide guidance to senior leadership with regards to future site… more
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