• Cisco Telephony SME (Subject Matter Expert)

    Nightwing (Sterling, VA)
    …and commercial markets. **Position Summary:** We are seeking a highly skilled **Cisco Telephony SME** to join our Nightwing IT - Networking team. The ideal candidate ... Cisco Unity, Cisco CUBE, Cisco IP handsets, analog gateways** , and **secure telephony endpoints** such as **vIPer and TSG phones** . The candidate **must have… more
    Nightwing (07/16/25)
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  • Customer Service Systems Ops Analyst

    Under Armour, Inc. (Frankfort, KY)
    …PowerPoint, Planner) * Intermediate level knowledge in Salesforce, Five9 (or similar telephony system), and Qualtrics preferred * Familiarity with KPI's such ... Time, and Average Speed of Answer * Data Analysis experience preferred * Experience in Telephony and IVR Support preferred **Workplace Location** +… more
    Under Armour, Inc. (07/09/25)
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  • Business Systems Analyst - Telephony

    Stanford Health Care (Newark, CA)
    …(United States of America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate ... of CCaaS (Contact Center as a Service) solutions, Contact Center, and Telephony technologies, as well as business analysis methodologies. This role will be… more
    Stanford Health Care (07/29/25)
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  • Cisco Telephony Infrastructure Analyst

    Trinity Health (Syracuse, NY)
    …and comparisons to colleagues in similar roles. ​ **MINIMUM QUALIFICATIONS** + Bachelor's degree preferred and a minimum of three (3) to five (5) years of directly ... related experience with communications infrastructure (network/ telephony ) equipment and procedures or equivalent combination of education and experience. +… more
    Trinity Health (08/01/25)
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  • Manager, App Dev Engineering - Telephony

    Centene Corporation (Austin, TX)
    …on workplace flexibility. **Position Purpose:** Supporting Centene's inbound outbound telephony needs. Manages the team members accountable for designing, ... this position. Master's Degree Computer Science, Information Technology or related field preferred **Technical Skills:** One or more of the following skills are… more
    Centene Corporation (07/31/25)
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  • Sr. Implementation Consultant - Voice…

    Sprinklr (AZ)
    …as a Sprinklr Voice SME, guiding teams on best practices in telephony , IVR, QoS, failover, and multi-region deployments. **Customer Delivery Excellence** + Drive ... clients. + Travel to customer sites may be required occasionally. **Strongly Preferred :** + Experience with major CCaaS and CPaaS platforms (eg, Sprinklr, Twilio,… more
    Sprinklr (07/25/25)
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  • Assistant Mgr, Customer Service Sales Operations…

    GCI Communication Corp (Fairbanks, AK)
    …in internet, cable, wireless, LAN/WAN networking, telecommunications, data communications, or telephony topology systems. Preferred : + Relevant telecom industry ... applications, operating systems, and hardware to include security, networking, Internet, and Telephony applications. + SAFETY & SECURITY - Supports a safe work… more
    GCI Communication Corp (06/13/25)
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  • Program Manager, IT PMO

    Stryker (Mahwah, NJ)
    …** Preferred Qualifications (Strongly desired):** + PMP or PgMP or equivalent preferred + Customer-facing project management experience + Telephony expertise ... preferred Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco… more
    Stryker (07/18/25)
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  • Senior Solution Architect

    LinkedIn (Bellevue, WA)
    …teams + Native Salesforce AI solutioning experience (Einstein Bots/Copilot/Service Agent) preferred + Telephony solutioning experience (Service Cloud Voice) ... + Bachelor's degree in technical, business, general, or similar field ** Preferred Qualifications:** + MS degree in a technology-related field + Experience… more
    LinkedIn (08/04/25)
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  • Contact Center Specialist - Cardio

    Baylor Scott & White Health (Mckinney, TX)
    …portal is preferred . + Knowledge of customer service values and practices is preferred . + Knowledge of call center telephony and technology preferred . + ... + Experience in a call center, customer service, or healthcare setting is preferred . Should have a moderate understanding of general job aspects. + Requires good… more
    Baylor Scott & White Health (08/02/25)
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