- RELX INC (Alpharetta, GA)
- …systems of product offerings. Responsibilities: + Installing, configuring, maintaining, and support telephony platforms, local, wide area networks and cloud ... level 2 technical support of on premise and cloud platforms (eg Voice/ Telephony , SMS, WFM, Email, Chat, CX, IVR, etc.) information technology solutions with a… more
- Nightwing (MD)
- …commercial markets. Nightwing is seeking a cleared Full-time Technical Instructor SME - Telephony Specialist in support of a DoD contract providing technical ... full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges....equipment training and support for DoD elements. A candidate for this position… more
- Leidos (Huntsville, AL)
- …loss of service. * Perform preventative maintenance inspections and ongoing patching of telephony equipment. * Support and lead root cause analysis activities of ... to leverage your Voice/Network experience supporting the AEGIS contract with the NASA Telephony Team. This position will Lead a team of Voice Engineers designing… more
- Burlington (Edgewater Park, NJ)
- …of ITIL v3 or v4; certification preferred. + Demonstrated experience in managing telephony -based support queues using enterprise phone switch platforms. + Deep ... Desk Manager to lead the delivery of high-quality IT support across our retail stores, corporate offices, and warehouse...portal), experience with call queue monitoring and management via telephony systems, and the ability to lead and develop… more
- Cordis (FL)
- …(JDE), MuleSoft, and external data sources + Opportunity to assist in future expansion of telephony support (eg, Amazon Web Connect) + Opportunity to support ... is seeking a Sr. Applications Developer - Salesforce to support and enhance our enterprise Sales & Services platform....technical teams + Exposure to Amazon Web Connect or telephony systems + Familiarity with ServiceNow (case workflows or… more
- Under Armour, Inc. (Boston, MA)
- …and monitor customer contact drivers and report out to UA leadership. * Support Telephony and IVR upkeep and enhancements to drive continuous improvement ... with IT to troubleshoot agent system issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to solve issues… more
- Vail Resorts (NY)
- …and contact center services. + Collaborate with vendors and internal teams to support telephony modernization. + Collaboration & Stakeholder Engagement + Partner ... SASE/SD-WAN platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony , Cloud Contact Center platforms, and Infrastructure as Code (IaC)… more
- CenterWell (Richmond, VA)
- …community and help us put health first** The Senior Product Owner - Telephony leverages their expertise in product management and primary care operations to deliver ... the unique needs of the senior population. The Senior Product Owner - Telephony leverages their expertise in product management and primary care operations to… more
- Wells Fargo (West Des Moines, IA)
- …Consultant** role will be responsible for working independently to analyze and support current operational needs around Telephony Solutions across applicable ... **About this role:** Wells Fargo is seeking a ** Telephony Call Routing Consultant-Business Execution Consultant** to be part of our Global Operations team. The **… more
- ManTech (Annapolis Junction, MD)
- …**Responsibilities include, but are not limited to:** + Provide broad telephony support , including administrator-level configurations and in-depth technical ... across various vendor products + Manage multiple communication projects to support critical response efforts and streamline services for analog, digital, and… more