- RELX INC (Alpharetta, GA)
- …security/PCI compliance. This position performs moderately difficult research, design, and systems engineering assignments and also responds to system management ... handle system /operations exceptions, within the assigned enterprise systems of product offerings. Responsibilities: + Installing, configuring, maintaining, and… more
- CenterWell (Richmond, VA)
- …and KPIs in a lead capacity + Proficiency with Genesys or similar systems (Avaya, Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, ... us put health first** The Senior Product Owner - Telephony leverages their expertise in product management and primary...CTIA TCPA, GDPR, and DNC regulations for sales dialing systems + Knowledge of customer engagement technology and CRM… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate ... of CCaaS (Contact Center as a Service) solutions, Contact Center, and Telephony technologies, as well as business analysis methodologies. This role will be… more
- Wells Fargo (West Des Moines, IA)
- …and interpersonal communication skills + Experience with Inbound Call Routing and Telephony systems + Contact Center operations experience + Previous Consumer ... and prioritize effectively + Experience with Five9 Contact Center Telephony system + Experience with the Technical Skills: Aspect, Genesys, Avaya,… more
- Trinity Health (Syracuse, NY)
- …Cisco routers. + Handle analog gateways and ensure seamless integration with the communication system . **Must Have:** + Cisco Call Manager + Cisco CER + Cisco Unity ... (5) years of directly related experience with communications infrastructure (network/ telephony ) equipment and procedures or equivalent combination of education and… more
- Nightwing (MD)
- Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' ... markets. Nightwing is seeking a cleared Full-time Technical Instructor SME - Telephony Specialist in support of a DoD contract providing technical equipment training… more
- Leidos (Huntsville, AL)
- …Lifecycle management of both hardware and software * Demonstrated experience designing modern telephony systems . * Experience with Cisco Telephony to include ... work within guidelines and policies. * Develop engineering documents supporting NASA's telephony system . **Basic Qualifications** * BS degree in Information… more
- Under Armour, Inc. (Boston, MA)
- … and IVR upkeep and enhancements to drive continuous improvement * Monitor Telephony systems to ensure consistent performance * Ensure Hours of Operation ... systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support agents...* Intermediate level knowledge in Salesforce, Five9 (or similar telephony system ), and Qualtrics preferred * Familiarity… more
- Teledyne (Dallas, TX)
- …team that wins. **Job Description** **Job Summary:** **The Senior Collaboration Systems Engineer will share responsibility for the design, implementation, operation ... and maintenance of Teledyne's voice and collaboration systems and services across over 260 locations worldwide. The...aspects of Cisco Webex Calling, from migration of legacy telephony solutions to setting up voice call queues for… more
- Parsons Corporation (Mclean, VA)
- …your expertise in Linux systems , Ruby programming, Ruby on Rails, and telephony systems to design, develop, and maintain voice media gateways that integrate ... web applications using Ruby and Ruby on Rails. + Work on integrating telephony systems (eg, VoIP, analog, ISDN) along with voice media gateways and associated… more