- Huntington National Bank (Columbus, OH)
- …Provides advanced production support including accurate problem identification, ticket documentation and customer/vendor dialogue. + Documents small-to medium-scale ... projects and delivers presentations with minimal supervision. + Dissects complex situations and refocuses on critical technology tasks. + Is often consulted by peers and seen as the informal leader on tactical problems. + Provide Level 3/4 engineering support… more
- Robert Half Technology (Charlotte, NC)
- …timely technical support + Oversee daily helpdesk operations, including ticket queues, prioritization, escalations, and workload distribution + Ensure SLAs, ... KPIs, and customer satisfaction targets are consistently met + Act as the primary escalation point for complex or critical technical issues + Develop, document, and continuously improve helpdesk processes, workflows, and procedures + Manage and optimize… more
- Kohl's (Bozeman, MT)
- …vendor support to a manager at the store, so they can submit a work ticket in eSupport + Engage customers by greeting them and offering assistance with products and ... services All associate roles at Kohl's are responsible for: + Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture + Exercising good judgment and discernment when making decisions; taking appropriate partners as needed +… more
- Marriott (Bethesda, MD)
- …Inventory Control | Provides support to Inventory Managers by managing ServiceNow ticket assignments | Monitors the compliance with and participation in Company ... promotions and eCommerce channels. **Computer Skills** | Use computer systems and software packages to input, access, modify, store, or output information. | Enter and retrieve data from computer systems using a keyboard, mouse, or trackball. Stakeholder… more
- King's Seafood Company (Rancho Cucamonga, CA)
- …are one of the most important positions we have in executing every ticket with consistency, timeliness, recipe adherence, and quality control to ensure that every ... guest has a memorable meal. As a line cook, you will be executing multiple tickets throughout the shift with focus on preparation, plate presentation, and timeliness. Once hired, you will be trained in a line cook position (Grill, Saute, Pantry, Fry) and… more
- Papa John's International (Atlanta, GA)
- …and execute plans to enhance/address deficiencies in sales trends such as ticket average and order frequency. Seek additional sales through traditional and ... non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community. + Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct… more
- SSM Health (St. Louis, MO)
- …or by supervisor, lead person or director without delay. * Utilizes proper Ticket To Ride form when moving patients between inpatient nursing units and ancillary ... departments. * Demonstrates competency in administering patients' oxygen and O2 equipment needs during transport. * Immediately informs supervisor or lead person of delays in response times. * Responds to pages from director, supervisor or lead person… more
- Robert Half Technology (Ames, IA)
- …support across Windows, Microsoft 365, networking, and ERP systems. * Manage the IT ticket queue, triage issues, and provide Tier 1 support. * Assist with account ... setup, password resets, MFA, and access requests. * Deploy workstations, peripherals, and AV equipment. * Support ERP user access and printing issues. * Maintain IT documentation, SOPs, and a searchable knowledge base. * Track IT assets and coordinate vendor… more
- Robert Half Technology (Schaumburg, IL)
- …+ Ensure SLA compliance and high standards for customer satisfaction and ticket resolution + Communicate professionally with users and stakeholders, both in person ... and via email + Identify and implement new technologies and process improvements to support ongoing business growth + Manage third-party support providers and outsourcing activities, including SLA development + Control service desk budgets and related costs +… more
- Robert Half Technology (Greer, SC)
- …golden images, and implement automation for post-imaging configurations. * Analyze ticket trends and create solutions such as known-error databases, self-service ... tools, and proactive operations initiatives. * Manage vendor relationships, evaluate technology solutions, negotiate contracts, and oversee purchase orders and invoice approvals for infrastructure-related expenses. * Establish and enforce standards for server… more
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