- Reynolds & Reynolds (Raleigh, NC)
- …service to over 400 auto-dealership clients across the country. Proton is not the normal " ticket , ticket , ticket " IT support shop. Proton likes to keep the ... stress level low, the fun level high, and the quality of life excellent for their team! Training On the job Requirements At least 2-3 years in an IT Helpdesk\/Desktop Support role required~^~IT certifications or technical education required~^~Knowledge and… more
- Ivyhill Technologies LLC (College Park, MD)
- …successful candidate will conduct him/herself in a professional manner, open a helpdesk ticket to record the inquiry details, provide a resolution for the inquiry, ... assign the solution code, and track the ticket through resolution. Additionally, the TIS will perform review and analysis of inquiries and calls, perform quality… more
- US Anesthesia Partners (Dallas, TX)
- …system. Unlike a traditional service desk agent role focused on ticket resolution, this position emphasizes system administration, workflow configuration, business ... of platform AI features (such as AI Copilot) to streamline ticket resolution, self-service, and workflow automation. * Collaborates with business stakeholders… more
- Hyundai Autoever America (Costa Mesa, CA)
- …connected car telematics platforms. + Analyze and report the production issue and ticket trend and provide recommendation. + Estimate test case writing and execution ... to improve and expand upon them. + Production issue tracking, troubleshooting activities, ticket creation and maintenance, ticket assignments, as well as vendor… more
- Brightstar Lottery (Lakeland, FL)
- …be part of a team that values quality, safety, and continuous improvement-every ticket you touch helps deliver excitement to players across the country. **What ... shrink wrap machinery + Inspect and separate instant lottery ticket books + Organize and pack ticket books into cartons + Verify carton contents and perform… more
- FirstLight Fiber (Albany, NY)
- …where that be with Field Services or back-office Engineering. * Trouble ticket handling (create, resolve, escalate and directing through to resolution). * ... follow up with tickets after active investigation completed & ticket status is monitoring or needing follow up after...services for follow up thru the life of the ticket . * Basic CPE configuration & replacement (Hpbx phones,… more
- TekSynap (Huntsville, AL)
- …on-call escalation point for other network engineers when they are unable to resolve a ticket to provide advice and guidance on how to properly escalate or resolve a ... ticket . + Provide excellent and professional customer service in...within 24 hours of the closure of any critical ticket . **REQUIRED QUALIFICATIONS** + **Top Secret security clearance** +… more
- ABM Industries (Battle Creek, MI)
- …regulations + Issue and/or collect visitor parking tickets + Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes ... correct change + Complete lost ticket forms when original tickets cannot be located + Reconcile receipts, cash, and charges; accurately account for all funds within… more
- Honeywell (Pittsford, NY)
- …procedures and leveraging internal tools such as the support lab, knowledge base, ticket history, and peer collaboration. You will report directly to the Senior Tech ... to work 100% onsite Monday through Friday. You will be supporting ticket creators who are responsible for designing, implementing, configuring, operating, and… more
- ASM Global (Bakersfield, CA)
- …expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations, directing guests to their ... their seating location. Address guests that are not sitting in the area their ticket is good for. Responsible for keeping aisles, stairs and concourse clear of… more