- Titan Protection (Overland Park, KS)
- …with vendors and coordinate repairs as needed. + Internal and external client support ticket response in person and via phone and email + Build, adjust and remove ... client accounts in Immix + Provide installation and ongoing service for monitoring equipment on client premises + Replace hardware parts as required. + Train necessary end-users on new hardware and software products. + Monitor and organize equipment inventory… more
- Genentech (South San Francisco, CA)
- …Implement and manage a robust system for daily and weekly reporting of ticket volumes, throughput, and other key performance indicators to ensure transparency and ... drive continuous improvement. 3. Collaboration & Integration: + Work in close partnership with the Director, Marketing Creative Execution Lead, to align on a shared vision, roadmap, and implementation plan for content excellence. + Collaborate with brand… more
- Oracle (Bismarck, ND)
- …NETCONF Experience with network monitoring and telemetry solutions. Experience with Ticket systems like Jira, and Version control systems like Git. Knowledge ... of Scrum & Agile Methodologies **Responsibilities** Supports the design, deployment, and operations of a large-scale global Oracle Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination of a… more
- ASM Global (New Orleans, LA)
- …mobility assistance (via wheelchair) or escort/directional services + Escort guests requiring ticket relocations to the nearest Guest Services desk or the Box Office ... (depending on the event) + Escort guests to the Guest Relations Center to check out a wheelchair or check-in their personal mobility devices (ie, walker, scooter, wheelchair, etc.) + Inform guests of amenities near their seating area + Deliver lost and found… more
- Graphic Packaging International, LLC (Kendallville, IN)
- …Data Entry: Inputs order number to print load tickets. Scans in load ticket and batch number. Enters quantity and scrap code (reason). Enters downtime. Creates ... notifications. + Perform housekeeping duties, including banding scrap material for disposal + Cleans and lubricates printing machine and components (eg. rollers, blankets, reservoirs) using solvents, rags, and sponges + Ensure Gemba boards are referenced daily… more
- Chenega Corporation (Fort Belvoir, VA)
- …of the network infrastructure. Duties and Responsibilities: + Use Remedy ticket submissions for work assignments responding to critical and VIP tickets ... within two hours of notification. + Interpret and implement the Senior Network Engineer's guidance in support of Network operations for activities, such as installing new modified hardware, operating systems, and software applications ensuring compliance with… more
- Chenega Corporation (Fort Belvoir, VA)
- …and resolve service requests. If the request cannot be resolved, escalate the ticket to the appropriate Task Lead. Coordinate with other Desktop Support teams for ... support with any baseline applications and services, as well as all system imaging. + Coordinate problem resolution with other groups and outside organizations, including other support contractors and hardware and software vendors. + Build new systems or the… more
- ASM Global (New Orleans, LA)
- …and friendly greeting (ie, 'good afternoon' or 'welcome to the Superdome')Check each ticket thoroughly, noting the date, time, color, event or game, number, level, ... section, row, and seat. Be familiar with the numbering of your seating area and the general seating system of the entire Mercedes-Benz Superdome and Smoothie King CenterGuide each guest to the correct seat. If a guest has tickets for another seating area,… more
- Chenega Corporation (Fort Belvoir, VA)
- …the RNEC-NCR intricate network infrastructure. Duties and Responsibilities: + Use Remedy ticket submissions for all work assignments. + Respond to critical and VIP ... tickets via telephone call or by e-mail within two (2) hours upon notification from the appropriate government authority. + Installation of Campus Area Network (ICAN). + Install new modified hardware, operating systems, and software applications ensuring… more
- TekSynap (Glynco, GA)
- …+ Experience in implementing ITIL-based methods of usingindustry recognized Service Desk ticket management software, such as IvantiHEAT + In-depth knowledge of ITIL ... frameworks and experience in implementing IT service management best practices. + Demonstrated leadership capabilities with the ability to manage and inspire a team of IT professionals. + Strong analytical skills to evaluate service metrics and drive… more
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