- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …queries in a customer-centric manner. Provide strategic insights from ticket management trends to inform training/communication strategies and continuous improvement ... demands. + Manage the escalation process to Technology partners for any technical issues/incidents. Provide governance and ensure escalations are resolved in a timely and effective manner. + Establish and maintain strong relationships with stakeholders… more
- Compass Group, North America (New York, NY)
- …and religious preferences. + Assembles trays according to patient menu on tray ticket and retrieves trays from patients' rooms. + Complies with regulator agency ... standards, including federal, state and JCAHO. + Adheres to facility confidentiality and patient's rights policy as outlined in the facility's HIPPA policies and procedures. + Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling… more
- IBM (San Francisco, CA)
- …1 article per month. * Meet performance goals set by management for ticket closure per month, SLA, and CSAT. **Required technical and professional expertise** * ... Hands on experience in Support Engineering (or comparable customer-facing technical role), preferably for mission-critical software.Experience with scripting tool of choice to help automate reproduction environments (for example, Bash, Python). * Experience… more
- Atlas Technica (Stamford, CT)
- …performance. + Conduct an end-of-year performance review for the team. + Manage ticket queues, time entries, and project coordination within the team. + Manage and ... develop documentation and processes within your team to better support service delivery to our customers. + Assist with client escalations when required. + Participate in on-call escalation rotations. + Attend and participate in client meetings + Participate… more
- Bausch + Lomb (Lynchburg, VA)
- …equipment as necessary. + Address issues and maintain the Maintenance Service Request Ticket System. + Maintain training up-to date and compliant with all site and ... Quality requirements specific to the job. + Lead projects and/or work groups. + Make sound decisions and use problem-solving tools. + Multi-task. + Practice good interpersonal skills and work within a team-oriented environment. + Maintain working relationships… more
- Leidos (Bethesda, MD)
- …to peers toward improved processes and results. + Experience with support ticket management systems. + Experience mentoring others and/or supervising others. + ... Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP along with an appropriate computing environment (CE) certification) **Education/Experience Requirements** + Requires a… more
- Brightstar Lottery (TX)
- …by the lottery + Uses retailer sales terminal to process returns of instant ticket inventory according to processes approved by the Lottery. + Ability to follow all ... lottery procedures such as picking up, dropping off , transferring, closing and returning tickets to our warehouse + Completes all required paperwork on time with accuracy + Takes appropriate follow up action on all customer queries + Assists lottery personnel… more
- Montana State University (Bozeman, MT)
- …parking and traffic control for special and athletic events; use ticket -writing equipment and parking management software; enforce bicycle regulations. Equipment ... operation and maintenance: + Safely and legally operate departmental vehicles; maintain garage pay stations; garage cleaning; operate fixed and handheld devices to issue and print citations; operate computer hardware and Windows-based software; operate vehicle… more
- Byline Bank (Chicago, IL)
- …a broad range of commercial and community banking products and services, including small- ticket equipment leasing solutions, and is one of the top US Small Business ... Administration (SBA) lenders according to the national SBA rankings by volume FY2024. Byline Bank is a member of FDIC and an Equal Housing Lender. At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include: + US… more
- GROWMARK, Inc. (Caledonia, NY)
- …Assures all product is accounted for with either an invoice or delivery ticket . Makes application rate and/or product recommendations based on field observations in ... conjunction with the Crop Specialist. Assists with education and on-the-job training of Applicator 1 and Applicator II personnel. * _OTHER JOB FUNCTIONS_* Responsible for maintaining, repairing, rebuilding, and/or servicing location equipment, vehicles, and… more