- General Dynamics Information Technology (Springfield, VA)
- …system availability and reliability with a threshold of 99.99% + Detect and ticket degradations (volume/velocity) of all SIEM data flows within 60 minutes of the ... start of the degradation + Perform day-to-day maintenance, and specific scheduled maintenance activities that result from manufacturers recommended service intervals, alerts, bulletins, available patches, and updates according to agency approved change… more
- Silver Diner Development, LLC (White Marsh, MD)
- …any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES + Ticket times of less than 15 to 20 minutes + Guests satisfaction with food ... quality & presentation + Timely re-cooks + Station cleanliness & organization REQUIRED EDUCATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …assigned applications. + Submitting support tickets with vendors and tracking through ticket closure. + Develop and maintain windows and web applications, batch ... programs and data imports/exports using Microsoft technology stack and related technologies. + Write and optimize SQL queries, stored procedures, and functions. + Integrate systems using REST APIs, SSIS, and other middleware tools. + Conduct functional and… more
- NANA Regional Corporation (Fort Sill, OK)
- …linens, blankets and other fabric articles, alter article according to alteration ticket , fitter's pins, chalk marks, or verbal instructions, and locate defects, and ... repairs article, including ripping of seams and matching sizes and colors of replacement parts. + Operator may operate automatic sewing machines, utilizing knowledge of threading machines, winding bobbins, adjusting tension, and oiling parts. + Work is… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- …C2PC, TCS, GCCS-J, MCH, and JBC-P using the proprietary solutions and ticket management system. + Research questions using available information resources: technical ... manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s). + Generate new KBAs within the Ground C2 Portfolio. + Create Tech Tube videos for the most common system issues within the portfolio. +… more
- CACI International (Annapolis Junction, MD)
- …development teams, UX teams, and product leads * Shall maintain and update the ticket tracking tool * Create metrics reports for system availability as well as user ... support * Assist in orienting, training, assigning, and checking the work of lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts with the Government… more
- Hoar Construction (Birmingham, AL)
- …a part of a team and independently + Professionalism with end-user communication & ticket resolution + Strong communication skills to work with a wide variety of ... users + A+, Net+, and CCNA Certifications preferred **Physical Demands and Working Environment:** _The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable… more
- Stony Brook University (Stony Brook, NY)
- …details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information Technology collaboration. + Provide first ... level troubleshooting and resolution of problems pertaining to organization's PCs, laptops/tablets, smartphones, mobile care carts and printers. Prioritize and troubleshoot problems reported during shift. Provide a resolution to problem whenever possible or… more
- RTX Corporation (Beale AFB, CA)
- …infrastructure (AWS, Azure, OpenStack, etc.) + Familiarity with the Serena (SBM) trouble ticket reporting system **What We Offer** + Medical, dental, and vision ... insurance. + Three weeks of vacation for newly hired employees. + Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option. + Tuition reimbursement program. +… more
- University Of Vermont (Burlington, VT)
- …to external audits, maintaining up-to-date IT engineering project lists, and monitoring ticket workflows to ensure timely resolution. Participate in the IT Contract ... Review process to ensure that technology acquisitions align with institutional standards and needs. Work with key IT vendors to ensure quality service and support. While this position is largely focused on functional leadership, they will handle some… more