- Conax Technologies (Buffalo, NY)
- …and remote Conax staff quickly and resolving issues from reoccurring. + Participate in ticket duty and on call rotation. + Assist in the coordination of all end-user ... hardware and software upgrades effectively with an emphasis on planning ahead. Enterprise software systems + Awareness of Conax business processes as they tie to ERP and understanding of ERP codes and data structures. + Administration of business reporting and… more
- Motion Recruitment Partners (King Of Prussia, PA)
- …Peripheral Support **Daily Responsibilities** . 90% Hands-On Support (hardware, software, ticket triage) . 10% Team Collaboration / Documentation **The Offer** **You ... will receive the following benefits:** . Medical, Dental, and Vision Insurance . Vacation Time Applicants must be currently authorized to work in the US on a full-time basis now and in the future. **You will receive the following benefits:** + Medical… more
- Cummins Inc. (Kenly, NC)
- …database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value ... that different perspectives and cultures bring to an organization. **Education, Licenses, Certifications:** Apprentice Trained Engine Technician (Preferred) Vocational diploma from relevant technical institution Locally valid driving permit (Preferred) This… more
- Global Data Systems (Lafayette, LA)
- …effective resolution of customer issues represented by tickets on various Operations ticket boards and in accordance with various SLA obligations. * Ensure assigned ... tickets are documented thoroughly to reflect time and work required for implementation or resolution of issue. * Participate in Operations meetings for departmental, process, and project planning. * Create / maintain SOPs (Standard Operating Procedures) as it… more
- Motion Recruitment Partners (Phoenix, AZ)
- …from hardware setup and software troubleshooting to user account management and ticket resolution across Windows based environments. You'll work closely with IT ... leadership and other departments to keep operations running smoothly while getting hands on experience with new technologies and tools. What makes this role exciting is the opportunity to build your technical foundation in a fast paced, team oriented… more
- NTT America, Inc. (Southfield, MI)
- …Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with ... general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …based in our Fort Lauderdale office. The Senior Manager, eCommerce Product - Cruise Ticket seeks to stimulate demand - and therefore drive revenue and bookings, by ... overseeing our eCommerce product roadmap across the princess.com platform, with a primary focus on our retail business. These objectives are obtained by overseeing product development, ensuring technical excellence, and aligning products with business goals.… more
- New York Botanical Garden (Bronx, NY)
- …and professional manner. Specific Duties and Responsibilities: + Attain knowledge of ticket types for all Garden activities. + Keep up-to-date and knowledgeable on ... all Garden events and current exhibitions; inform visitors about all areas of the Garden. + Become familiar with admissions apparatus and policies. + Encourage and carry out membership sales transactions. + Inform visitors about all attractions and exhibits. +… more
- NRG Energy, Inc. (Houston, TX)
- …+ Quickly and effectively respond to questions and requests from the Field via our ticket queue and email. This could also include working with the field on the ... phone. + Review cost and operational trends and recommend improvements. In some cases, the employee will need to effectively manage related projects from cradle to grave. + Support the fleet's safety culture by providing trainings when requested. + Actively… more
- Carlson Waginlit Travel (Tulsa, OK)
- …o Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges and complex fares o Escalates more complex problems to ... more experienced staff o Assignments include both routine and non-routine work . **Other Duties** o May perform other duties as back up to understaffed areas of department as assigned o May be required to assist with department related projects and… more