- Cognizant (Chicago, IL)
- …with complex queries or technical scenarios. **4. Incident, Request & Ticket Management** + Handle IWA/IWS/TWS-related incidents and ensure timely resolution within ... guidelines for all applications in scope. + Track, review, and report ticket progress, ensuring compliance with CPIs and KPIs. + Provide traceable milestone-based… more
- Cognizant (Carson City, NV)
- …and resolve tickets in ServiceNow ITSM, demonstrating professional communication and ticket ownership. + Troubleshoot Windows OS, Microsoft 365, printers, drivers, ... technologies and contribute to team success. + Experience with ServiceNow ITSM, ticket lifecycle management, and escalation workflows. + Hands-on with MDM, VDI,… more
- IQVIA (Seattle, WA)
- …support customer needs. + Respond to and arrive at customer sites within the service ticket 's Service Level Agreement (within 4 hours, 8 hours, 12 hours, or 24 hours ... per the details of each ticket ) + Must have an active driver license and a personal vehicle to use for job related assignments + Travel, and your time traveling is… more
- Sycuan (El Cajon, CA)
- …and safe Box Office environment at all times. + Assist with night of show ticket issuance and redemptions. + Assists with venue logistics before and after events. + ... service experience + Cash handling experience Desirable: + Hospitality experience + Ticket sales and/or box office experience + High School Diploma, High School… more
- TEKsystems (Irvine, CA)
- …by coordinating with the appropriate teams and hiring managers Experience managing a ticket queue, maintaining SLAs and best practices for proper ticket handling ... Familiarity with creation and updating Help Desk runbooks Someone who ensures process, policy, and tools provide an excellent end-user experience -- be an advocate for the end-user Can coordinate and run AV events Proactively manages IT inventory of laptops,… more
- ERP International (New York, NY)
- …and Moblile devices. + Work with clients directly to support and resolve ticket items and infrasturucture issues. + Maintain updates and actions on open assigned ... Desk Support and leadership in an automated setting/ServiceNow preferred. Both ticket management and technial troubleshooting skils required. + Experience developing… more
- LEGOLAND (Carlsbad, CA)
- …strollers. + Liaison with Leadership Team and Guest Services Team to resolve ticket and membership errors + Perform manual inspections of all bags, backpacks, ... with an awesome first and last impression. Tasks will include helping guests with ticket & membership needs, welcoming guests to our parking lot, ensuring a smooth… more
- Dairyland Power Cooperative (La Crosse, WI)
- …newsletters, periodicals, bill inserts, brochures, etc. Follow detailed job ticket instructions. **ESSENTIAL JOB FUNCTIONS** **:** Safely operate departmental ... possess strong attention to detail and the ability to precisely follow job ticket instructions + Ability to communicate with internal and external customers as… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Reports * Ensuring that assigned Team Leads are performing necessary duties such as ticket audits, and VTB updates to employee records, and other duties. * Reviewing ... Tier 1 ticket submissions for accuracy and address patterns of issues when needed. * Other special projects as assigned. WHAT YOU'LL NEED TO SUCCEED Bring your… more
- Insight Global (Mclean, VA)
- …and follow the current path forward to meet the MVP requirements. JIRA ticket management - Create/manage epic level tickets, which includes flushing out tasking ... ticket small enough and detailed enough in scope to be completed in a sprint cycle. Tickets should include acceptance criteria that can be used in testing to validate… more