- TEKsystems (Columbus, OH)
- …+ Respond to customer inquiries by phone, chat, and self‑service ticket submissions. + Gather details, document issues, and perform initial troubleshooting ... steps. + Manage an individual ticket queue and ensure timely follow‑up and resolution. + Maintain accurate and complete records of all support interactions. + Stay… more
- Fairleigh Dickinson University (Teaneck, NJ)
- …The SDO troubleshoots, resolves, and escalates technical problems, through our Ticket Management system, ensuring a smooth and efficient resolution process. The ... to end-users via phone, email, walk in and SAMI , our self-service portal and ticket management system. + Creates and manages support tickets using a SAMI , ensuring… more
- Brightstar Lottery (NJ)
- …all retailer visits within the Sales Wizard application. * Manages instant ticket inventory to maximize sales in specific retail locations. Makes recommendations or ... product sales. * Tracks and maintains adequate inventory levels of the instant ticket product at assigned retailer. Picks up old inventory and transfer packs as… more
- GROWMARK, Inc. (Elkader, IA)
- …regards to equipment repair and summer tank painting Operate computer/handheld using ticket creation software. Maintain the truck and plant equipment according to ... vehicles. Working knowledge of applicable company computer programs, such as ticket making software. Physical Demands The work requires considerable strenuous… more
- Adecco US, Inc. (San Bruno, CA)
- …exceptions and escalations, address employee-facing queues, determine highest volume ticket types and streamline/eliminate accordingly, with limited guidance. . Work ... planning . Operational SLA knowledge . Domain specific knowledge . Queue and ticket management . Team Management . Customer support . Automation tools and processes… more
- Metropolitan Council (Minneapolis, MN)
- …auxiliary parts and components, which includes but not limited to the Ticket Reading/issuance Machine (TRiM) unit, Bill Transport, Coin Validator, Bill Validator, ... Remove jammed bills, coins, and pre-paid fare media cards from farebox and Ticket Reading/issuance Machine (TRiM) units and properly process to account for collected… more
- Robert Half Technology (Braddock, PA)
- …Teams, SharePoint). + Deliver IT and desktop support services, including break/fix tasks and ticket handling through a help desk system. + Image and deploy PCs for ... O365 products support and troubleshooting. + Ability to handle break/fix and ticket resolution promptly and professionally. + Experience imaging and deploying PCs in… more
- ASM Global (Kansas City, MO)
- …team to increase brand awareness, innovate via digital and social media, drive ticket sales, promote public awareness as well as support private events, partnership ... + Learn strategies and tactics related to marketing processes for event ticket sales and other business objectives + Execute specific projects working independently… more
- Leaffilter (Columbus, OH)
- …installed Leaf Home systems at customers' homes based on established service ticket requests. This role provides outstanding customer service in the course of ... old units, etc. Document, schedule, and close services performed in the service ticket system accurately and in a timely manner. Proactively engage with customers to… more
- NextEra Energy (Palm Beach Gardens, FL)
- …a large power generation fleet while working with streaming data, databases, and work ticket tracking systems. The candidate in this job will work on large software ... operations (DevOps) * Participates in the change management and service ticket management processes including receiving, resolution monitoring, and ensuring customer… more