- System One (Vienna, VA)
- …* Create and work on tickets in a service management application and monitor ticket queues * Troubleshoot and escalate incidents and problems * Interface with other ... areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria * Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined… more
- DXC Technology (Kalamazoo, MI)
- …issues **Basic Qualifications** + 5+ of field support experience + Ticket and asset management + Strong hardware/software installation, support, and troubleshooting ... + Windows XP, 10, and 11 experience + Mac OS and iOS support + Network Printer, HP configuration, consumable swaps, and moves + Experience with Active Directory, MS Office, phone security, OS365 + Requires Networking troubleshooting and support + Support… more
- TEKsystems (Camas, WA)
- …requests from end users via voice calls, messaging, walk-up, and helpdesk ticket system. Diagnose, troubleshoot and resolve complex problems; escalate issues when ... required. Identify patterns and investigative solutions with interacting systems. Perform hands-on fixes at the desktop level, including reinstalling and upgrading software, installing hardware, implementing file backups, and configuring systems/applications.… more
- M. C. Dean (Austin, TX)
- …system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support. + Monitor Enterprise ... system status for problems such as network outages and or degraded services; provide initial troubleshoot notify proper Sr. Level administrators when required. + Support daily operations to include monitoring and reviewing system logs. + Performs root cause… more
- Insight Global (Dallas, TX)
- …365 application support, imaging and deployment on Dell hardware, and frontline ticket resolution with excellent customer service. If you enjoy balancing project ... work with daily support and improving device reliability and security, this role is for you. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal… more
- Insight Global (Coral Gables, FL)
- …cloud contact centers 6. Project management within the ability to lead projects independently 7. Mentoring of junior engineers 8. Management of service ticket queues ... This person will be working within the Infrastructure organization helping support the design, implementing, troubleshooting and management of complex voice and data networks. Their day to day will consist of operational and troubleshooting of requests in the… more
- Cummins Inc. (Kenner, LA)
- …database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value ... that different perspectives and cultures bring to an organization. **Education, Licenses, Certifications:** Apprentice Trained Engine Technician (Preferred) Vocational diploma from relevant technical institution Locally valid driving permit This position may… more
- UPMC (Lititz, PA)
- …placement and removal of restraints, bladder scan, all specimen collections and ticket to ride (intra-hospital patient transportation). In addition to the standard ... required competencies, the Patient Care Technician - Senior will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: basic arrythmia, complex wound care, 12-lead EKGs, and NG… more
- Insight Global (Watterson Park, KY)
- …SQL programming experience * Previous experience migrating a tool to Azure * Ticket management with ServiceNow and/or Jira Service Management * SQL Server * ... Knowledge of Gitlab, Visual Studio Code and AI agents more
- Chenega Corporation (Fort Belvoir, VA)
- …of VTC and conference room equipment and execute repair or initiate trouble ticket to appropriate office for support of components and connections external to the ... site VTC system. + Perform routine performance testing to ensure VTC and other conference room equipment computer workstations operate at optimal performance and capacity. + Resolve system operational problems by troubleshooting and performing fault isolation.… more
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