- Siemens (San Antonio, TX)
- …HydrantsFoam-based SystemsWater mist systems Fire PumpsClean and Inert Agent Fire Suppression SystemsKitchen Hoods Suppression SystemsFire Alarm SystemsDiscuss ... service and deficiency repairs on fire life safety systems.Complete service ticket documentation and inspection reports thoroughly before leaving customer sites.Work… more
- MyFlorida (Tallahassee, FL)
- …Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families This is an Open ... 3 personnel as necessary. Communicates effectively with the assignee regarding ticket referral and status of customer. Communicates escalated assignment and ETA… more
- Teleperformance USA (ME)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... on the first call as frequently as possible.** + **Open and manage trouble ticket system for user issues, Data Network, OS issues.** + **Be patient, courteous and… more
- Carlson Waginlit Travel (Tulsa, OK)
- . **Travel Reservation Agent ** o Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts o Ensures reservations are built ... o Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges and complex fares o Escalates more complex problems to… more
- Teleperformance USA (Brownsville, TX)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... on the first call as frequently as possible.** + **Open and manage trouble ticket system for user issues, Data Network, OS issues.** + **Be patient, courteous and… more
- Paylocity (Schaumburg, IL)
- …with + Agencies, account managers, other Paylocity Tax departments, reviewing case/ ticket notes in Salesforce, and client configurations in MasterTax and/or HR ... or Tax Compliance field is strongly preferred. + IRS Enrolled Agent Credentials, Certified Payroll Professional, or significant progress toward certification is… more
- CACI International (San Antonio, TX)
- …occur; ensure that process is followed exactly + Perform regular checks of assigned ticket queues, triage or assign per process standard.. + Serve as a Subject ... performance and knowledge deficiencies and raise to management. + Ensure that agent calls are correctly logged per established procedure. + Work special projects… more
- General Dynamics Information Technology (Aurora, CO)
- …request fulfillment, Install Move Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, support ... troubleshooting actions, coordination, and resolution status + Communicate incident ticket : change request updates with managers, team members, service providers,… more
- ENS Solutions (Washington, DC)
- …this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft ... multiple teams or organizations + Experience with tracking and resolving incidents via ticket queue + Experience with providing hands on PC and mobile support to… more