- TEKsystems (Cleveland, OH)
- …staff to deliver high-quality service. + Oversee daily operations, including ticket management in ServiceNow, ensuring timely resolution and adherence to SLAs. ... + Provide technical support for complex issues and manage escalations. + Implement and maintain policies, procedures, and performance metrics to improve efficiency and customer satisfaction. + Manage hardware asset inventory and depot operations. + Prepare and… more
- UNC Health Care (Durham, NC)
- …workflows within ServiceNow, including catalog/form development in partnership with ISD, ticket status tracking, trend analysis, and analytics reporting. + Maintains ... in-depth knowledge of supply chain systems, processes, and integrations, especially related to our Infor ERP system and ServiceNow. Provide guidance and mentorship to system support and departmental SMEs. Identify and resolve bottlenecks and system issues in… more
- Reyes Holdings (Rosemont, IL)
- …systems. Maintain strict adherence to ITSM and operational processes including ticket management, Incident, Problem, and Change Control procedures to ensure timely ... response, service delivery, and to meet committed SLAs + Other projects or duties as assigned Required Education and Experience: + Bachelor's Degree with 8 plus years of related experience and 4 plus years of management experience or High School… more
- Robert Half Technology (Lynnwood, WA)
- …supporting day-to-day system enhancements, troubleshooting, and reporting through ticket -driven workflows. + Experience supporting Oracle financial projects across ... multiple EBS versions, as well as other ERP systems across various sites. + Ability to execute prioritized tasks and assignments based on data insights pulled from Power BI. Technology Doesn't Change the World, People Do.(R) Robert Half is the world's first… more
- Oracle (Austin, TX)
- …+ Provide timely responses to customer and supplier issues via ticket management + Prepare communication materials (newsletters, status updates, meeting content) ... + Work with internal teams to identify and report process gaps or contract-related issues requiring escalation + Participate in business meetings and contribute to executive write-ups as directed **Requirements** + 2-4 years of relevant program coordination,… more
- Warner Music Group (New York, NY)
- …Identify and secure Label Services opportunity including radio, online marketing, press, synch, ticket bundling and more **About you:** + Be able to advise labels on ... release strategy to optimize single + album roll outs. + Be capable of converting streaming and social data analysis into practical strategies + Have strong understanding of DSP backend platforms + Showcase a strong knowledge and passion for music across all… more
- Robert Half Technology (San Ramon, CA)
- …experience in ServiceNow workflow automation, asset updates, data accuracy, and ticket processing. + Ability to lift, move, and transport equipment weighing ... up to 35 lbs. + Strong proficiency in Microsoft Excel and experience working with multiple inboxes, queues, and ticketing systems. + Experience processing purchase orders, receiving equipment, and managing stock levels. + Strong attention to detail, accuracy,… more
- Vanguard (Wayne, PA)
- …self-service, and AI-powered support capabilities to improve efficiency and reduce ticket volumes. Technology & Solution Design + Collaborate with engineering and ... architecture teams to design and implement workplace technology solutions (eg, device management, collaboration tools, endpoint security). + Ensure solutions are scalable, secure, and compliant with regulatory requirements (eg, PII, GDPR, HIPAA). User… more
- RELX INC (New York, NY)
- …pension scheme * Save As You Earn share option scheme * Travel Season ticket loan * Electric Vehicle Scheme * Optional Dental Insurance * Maternity, paternity and ... shared parental leave * Employee Assistance Programme * Access to emergency care for both the elderly and children * RECARES days, giving you time to support the charities and causes that matter to you * Access to employee resource groups with dedicated time… more
- RELX INC (New York, NY)
- …pension scheme * Save As You Earn share option scheme * Travel Season ticket loan * Electric Vehicle Scheme * Optional Dental Insurance * Maternity, paternity and ... shared parental leave * Employee Assistance Programme * Access to emergency care for both the elderly and children * RECARES days, giving you time to support the charities and causes that matter to you * Access to employee resource groups with dedicated time… more