- Cella Inc (Malvern, PA)
- …meet the highest standards for SEO, UX, and compliance. Responsibilities:Workflow & Ticket Management Manage intake, prioritization, and routing of Jira tickets from ... of documentation (SEO briefs, Red Oak IDs, creative assets). Monitor daily ticket activity and status changes, ensuring timely elevation. Coordinate the submission… more
- Robert Half Finance & Accounting (Miami, FL)
- …standards. Key responsibilities include supervising and coaching team members, monitoring ticket queues, and ensuring timely resolution using ticketing systems such ... Average Resolution Time (ART): Time to fully resolve a ticket or case. + Customer Satisfaction Score (CSAT): Ratings...Net Promoter Score (NPS): Customer likelihood to recommend. + Ticket Volume & Backlog: Number of incoming tickets and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …centers and customers. + Examines real-time and historical outages in the trouble ticket management systems and provides feedback to TOC staff to promote incident ... for incidents and outages, reviews alarms, systems data, trouble ticket work logs and historical data to assess needs...TOC staff with meeting SLA requirements. + Manages trouble ticket assignments to TOC staff to ensure VIP issues… more
- ASM Global (Tucson, AZ)
- …event files, + Must be proficient with Ticketmaster ticketing system and Fanuser ticket scanning system + Work directly with Event Management team and promoters to ... event calendar. + Opens and closes the Convention Center ticket office by auditing the safe, assigning banks, teller...and correcting errors. Supervisory Responsibilities: Will assist Box Office Manager in the direction and coordination of the Box… more
- SAIC (Washington, DC)
- **Description** We are seeking a technical project manager with a passion for challenges and problem-solving. The successful candidate will work at all levels of a ... at the US Department of Transportation. The task order manager provides day-to-day management and supervision of a matrixed...be familiar with managing contractual deliverables, as well as ticket queues and ticket quality. Proficiency with… more
- Chenega Corporation (Fort Belvoir, VA)
- Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager willmonitor the ... queues and reallocate tickets to meet response time deadlines, including VIP ticket response. + Coordinate tickets that cross organizational boundaries to ensure… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the program's executive ... multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead the operations of the Technical Control… more
- Pearle Vision (Pittsburgh, PA)
- …with a strong reputation for exceptional patient care. As our Area Assistant Manager / Lead Optician for the Pittsburgh Market, you'll leverage your optical ... premium lens options and eyewear upgrades to boost average ticket value. * Help implement marketing and outreach strategies...* Serve as the go-to leader when the Market Manager is unavailable. * Foster a collaborative team environment… more
- Justworks (New York, NY)
- Manager , Medical Benefits New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program ... has just the right opportunity for you! As the Manager , Medical Benefits, you will be integral to the...team benefits operations including: + Forecast and plan future ticket volume to allow for volume of inquiries to… more
- ASM Global (Baton Rouge, LA)
- Security Manager The Security Manager at Raising Cane's River Center is responsible for overseeing and managing all aspects of security at our multi-venue ... requirements with the Department of State. + Work with the Human Resources Manager to conduct investigations relevant to team member complaints. + Assist in… more