- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …the knowledge management system, documents all steps taken to resolve in the incident ticket and escalates to the responsible party in order to minimize the amount ... steps taken using the knowledge articles in the problem ticket . + Adheres to Service Desk ticket ...expertise in: + Microsoft Windows Operating Systems + Microsoft Office + Network Connectivity + Workstations (PC) troubleshooting +… more
- University of Colorado (Denver, CO)
- …with University of Colorado System Administration.** **Please note, leadership may adjust in- office work requirements with a minimum of three months' notice before ... and InfoEd systems by accurately logging issues, updating and communicating ticket status, and closing requests with thorough documentation. Coordinate with… more
- City of New York (New York, NY)
- …make it easier for New Yorkers to vote, meaningfully support candidates for city office , and run for office themselves. NYC Votes, our voter engagement ... small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors… more
- CyrusOne (Norwalk, CT)
- …Daily operational tasks include handling all incoming phone calls from customers, Ticket creation and escalation. **Essential Functions:** + Initial point of contact ... ensure that contact is authorized to open a trouble ticket + Acknowledges all incoming email and web ...Physical Demands:** + All work is conducted **On-site:** General office and data center environment. + High stress may… more
- Leidos (Hill Air Force Base, UT)
- …* Create and update tickets utilizing Remedy. * Independently triages and manages ticket que in respective technology, and provides feedback and guidance for tickets ... until a resolution or path to resolution is identified and documented in ticket . * Provide 24/7/365 sustainment support for outages, degradation of services and Tier… more
- State of Colorado (Denver, CO)
- …Our Team and Make a Difference in Higher Education! At the System Administration office at the University of Colorado, we are dedicated to building a workplace where ... everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and… more
- The Salvation Army (Lowell, MA)
- …of auction items. Assist with event day details (food supplies, event communication, office supplies, etc). + Annual Dinner: Coordinate ticket sales, mailing ... efficient and continuous operation of equipment, correspondence, and or specific office duties. Duties & Responsibilities: Secretarial skills, including but not… more
- Cognizant (Phoenix, AZ)
- …calls for incident follow up . Provide First level resolution . Ticket Creation/Categorization/Prioritization . Ticket escalation to respective Support Group . ... Incident Resolution and recovery . Ticket Closure and follow-up on aging or open tickets...on Windows Operating system . Good understanding of Microsoft Office suite . Critical Situation management . Understanding of… more
- City Winery (Boston, MA)
- …City Winery. This individual serves as a point of contact at the Box Office for purposes of general guest relations and support, ticketing, City Winery Rewards ... merchandise. The Concierge team member is responsible for maximizing ticket and retail merchandise sales, while serving as a...merchandise sales * Actively participate in and support box office staff duties as needed, including set up and… more
- Family Dollar (Chesapeake, VA)
- …extensions, cancellations, and cost & retail changes 3. Responsible for sample and ticket processes . Manage VMR samples and processes . Collect, review and proof ... Guidelines. . Handle disposition of rejected samples. . Initiates ticket request to supplier, verify ticket scans...with ability to work consistently and independently in an office work environment or remote . Reliable transportation to… more