- ALDI (Dublin, OH)
- …In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing ... regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution. * Provides support to… more
- KBR (Bethesda, MD)
- …of computer hardware and software or security administration. Monitors high traffic ticket queue to work towards, and meet, defined team Service Levels. Leveraging ... leveraged as a support coordinator to assist with high call and ticket traffic, major incidents, and general administration for assisting other Service Desk… more
- ManTech (South Burlington, VT)
- …definitions. Network hardware configuration / performance tuning + Utilize ServiceNow ticket and incident management system and incorporate automations with other ... management systems. Function as member of team overseeing SNOW ticket queue to resolve escalation tickets from operations support tier. **Minimum Qualifications:** +… more
- Huntington National Bank (Columbus, OH)
- …and provide advanced production support including accurate problem identification, ticket documentation and customer/vendor dialogue. Duties and Responsibilities: + ... 3 & 4 server production support including problem identification, ticket documentation and closure. + Articulates the business value...grammar/spelling and typing skills, two years of experience on Office 365 products + Establish a high level of… more
- TEKsystems (Bristol, IN)
- …software, LANs, and servers in a timely and professional manner via telephone, ticket , email, remote tools and hands-on support. Previous Helpdesk or Desktop Support ... and investigates customer inquiries, concerns, and issues via phone, ticket , and e-mail in a timely and courteous manner...with performing basic tasks in Active Directory Environment and Exchange/ Office 365 * Knowledge of : o Network structure,… more
- State of Massachusetts (Chelsea, MA)
- *The Executive Office of Technology Services and Security (EOTSS)*is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged with ... a *hybrid* model of reporting to work that combines in- office workdays and work from home days as needed....Management procedures, policies, and processes * Manage the ServiceNow ticket queue to meet SLAs and maintain and provide… more
- General Dynamics Information Technology (Falls Church, VA)
- …is not limited to: diagnostics, repair, maintenance, updates and installation. Review the ticket queue to identify issues that need to be addressed. Works through ... the ticket queue without intervening management direction (self-motivated). Resolves tickets...required + Experience providing AV support in a Corporate office environment + Comprehensive knowledge of the principles, methods,… more
- Proven IT (Westchester, IL)
- …while serving as a key onsite technical resource for the Westchester office . The Technical Project Coordinator assists with endpoint deployments, hardware refresh ... + Act as the primary onsite technical support for the Westchester office and associated healthcare facilities in the surrounding Chicagoland area. + Provide… more
- Northern Light Health (Hampden, ME)
- …as needed, rooming patients, obtaining ECG's, preloading and confirming office appointments. Responsibilities: + Demonstrates effective and courteous customer, ... for every patient evaluated by the physician + Helps administrative/ office staff with sharing phone call coverage. + Is...OSHA, and organization policies and procedures. + patient's fee ticket is reviewed before the patient leaves the clinic.… more
- ManTech (San Antonio, TX)
- …determine task assignments + Coordinates with Site Leads and Regional Managers on ticket prioritization and assignments + Follows up with other work centers to ... task completion and task assignment + Monitor and support ticket workflows **Minimum Qualifications:** + Bachelor's degree in a...of the time. + Occasionally move about inside the office to collaborate with other leaders/teams, use standard … more
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