- Bluepeak (Sioux Falls, SD)
- …They use fault, performance monitoring and configuration management tools along with ticketing system, and event logs to detect and document troubles from initial ... of the network, clearly documenting each event and actions taken in the trouble ticketing system. + Monitor the Network Elements and Systems that make up the BP… more
- Texas A&M University System (Canyon, TX)
- …accounts payable and receivable, billing, revenue reconciliation to include ticketing , donations, sponsorships, camps and other auxiliary revenue. The position ... revenue, donations, and special athletic events. This position will work with Ticketing Operations to maintain necessary records related to ticket sales for all… more
- 7-Eleven (Enon, OH)
- …replacement is necessary and process orders using asset management and ticketing systems to ensure timely resolution. + Accurately document all interactions, ... for troubleshooting and diagnostics. + Experience with incident management and ticketing systems (eg, ServiceNow, Zendesk, JIRA) for tracking and documenting… more
- TEKsystems (Raleigh, NC)
- …Issue Resolution * Own and manage the Tech Ops and Help Center ticketing processes, ensuring timely triage and resolution of technical issues and user-reported ... and/or Medicaid programs. 5. Experience using and managing support workflows (eg, ticketing systems or issue tracking tools). 6. Experience working with or… more
- Insight Global (Westlake, OH)
- …in spoken and written English o Able to communicate with users through ticketing systems and providing reports * ServiceNow experience ( ticketing and workflow ... management) * Hands-on experience with SAP GRC Access Control * Exposure to SAP S/4HANA environments * Knowledge of SAP Fiori security concepts * Experience with SOX compliance and Segregation of Duties (SoD) analysis more
- CACI International (Omaha, NE)
- …+ Identify, document, track, and examine customer-reported issues in a ticketing system to ensure timely resolutions. + Troubleshoot customer application, hardware, ... databases, devices, and related products to capture and track customer issues in a ticketing system. - ** ** **What You Can Expect:** **A culture of integrity.** At… more
- General Dynamics Information Technology (Arlington, VA)
- …SCA **Skills:** Computer Hardware Support,Customer Service,IT Troubleshooting,Microsoft Windows, Ticketing Systems **Certifications:** CompTIA - A+ - CompTIA ... and understand what is being described + Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets. + Experience providing Tiers 1… more
- Cintel Inc (Huntsville, AL)
- …actionable manner. + Analyze test results and communicate findings through established ticketing and defect tracking systems. + Contribute to the creation and ... Selenium, JUnit, TestNG, or similar. + Experience with bug tracking and ticketing systems (eg, Jira, Bugzilla). + Hands-on experience with configuration management,… more
- Robert Half Technology (Oshkosh, WI)
- …manner. * Ensure proper documentation of IT incidents and resolutions within ticketing systems. * Collaborate with other IT team members to implement system ... users with technical problems. * Familiarity with IT service management tools and ticketing systems. * CompTIA A+ or similar certifications are a plus. Technology… more
- TEKsystems (Newton, NJ)
- …software. Skills Help desk support, Troubleshooting, Customer service, configuration, ticketing system, networking protocols, support Top Skills Details Help desk ... support, Troubleshooting, Customer service, configuration, ticketing system, networking protocols Additional Skills & Qualifications IT Technician Experience: 1-3… more